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Introducing a disruptive service innovation : a national dilemma in e-procurement
Barahona, Juan Carlos; Elizondo, Andrey M. - In: Management decision : MD 52 (2014) 9, pp. 1782-1800
Persistent link: https://www.econbiz.de/10010429728
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Digital government and public management research : finding the crossroads
Gil García, José Ramón; Dawes, Sharon S.; Pardo, … - In: Public management review 20 (2018) 5, pp. 633-646
Persistent link: https://www.econbiz.de/10011887475
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Leading the world : public sector reform and e-government in Korea
O'Donnell, Michael; Turner, Mark - In: The economic and labour relations review : ELRR 24 (2013) 4, pp. 533-548
Persistent link: https://www.econbiz.de/10010338305
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Handbook of innovation in public services
Osborne, Stephen P. (ed.) - 2013
Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...
Persistent link: https://www.econbiz.de/10010195099
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Neue Perspektiven und Forschungsbedarf für einen aufgeklärten Gewährleistungsstaat auf der Basis von E-Government
Brüggemeier, Martin - In: Verwaltung & Management : VM ; Zeitschrift für moderne … 13 (2007) 2, pp. 79-85
Persistent link: https://www.econbiz.de/10003444758
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Abschied vom Zuständigkeitsdenken : Bürokratieabbau durch vernetzte Erstellung von Verwaltungsleistungen
Lenk, Klaus - In: Verwaltung & Management : VM ; Zeitschrift für moderne … 13 (2007) 5, pp. 235-242
Persistent link: https://www.econbiz.de/10003553418
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Fostering digital innovations to accelerate service delivery in South African Local Government
Shava, Elvin; Vyas-Doorgapersad, Shikha - 2022
Persistent link: https://www.econbiz.de/10013350793
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An analysis of continuity intentions of egovernment portal users
Piehler, Robert; Wirtz, Bernd W.; Daiser, Peter - In: Public management review 18 (2016) 2, pp. 163-198
Persistent link: https://www.econbiz.de/10011416423
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Managing citizens' uncertainty in e-government services : the mediating and moderating roles of transparency and trust
Venkatesh, Viswanath; Thong, James Y. L.; Chan, Frank K. Y. - In: Information systems research : ISR 27 (2016) 1, pp. 87-111
Persistent link: https://www.econbiz.de/10011460105
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An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354
Persistent link: https://www.econbiz.de/10011300186