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An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio; Jun, Minjoon - In: International journal of electronic marketing and … 11 (2020) 1, pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
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Customer-perceived value and loyalty : how do key service quality dimensions matter in the context of B2C e-commerce?
Jiang, Ling; Jun, Minjoon; Yang, Zhilin - In: Service business 10 (2016) 2, pp. 301-317
Persistent link: https://www.econbiz.de/10011722302
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Measuring consumer perceptions of online shopping convenience
Jiang, Ling; Yang, Zhilin; Jun, Minjoon - In: Journal of service management 24 (2013) 2, pp. 191-214
Persistent link: https://www.econbiz.de/10009742798
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The influence of community engagement on seller opportunistic behaviors in e-commerce platform
Wang, Jiaxin; Cai, Shaohan; Xie, Qinghong; Chen, Lili - In: Electronic commerce research 22 (2022) 4, pp. 1377-1405
Persistent link: https://www.econbiz.de/10013447618