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~subject:"Online retailing"
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The relqual scale: a measure o...
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Online retailing
Relationship marketing
26,357
Beziehungsmarketing
25,568
Consumer behaviour
9,030
Konsumentenverhalten
8,983
Customer satisfaction
5,491
Kundenzufriedenheit
5,439
Service quality
3,970
Dienstleistungsqualität
3,947
Brand management
2,584
Markenführung
2,580
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2,240
Theory
2,227
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2,224
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2,223
Lieferantenmanagement
2,208
Supplier relationship management
2,208
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2,059
Social web
2,059
Marketingmanagement
1,930
Marketing management
1,917
Brand image
1,905
Markenimage
1,901
Electronic Commerce
1,716
E-commerce
1,667
Online-Marketing
1,597
Internet marketing
1,588
Kundenwert
1,489
Customer integration
1,477
Kundenintegration
1,477
Customer value
1,465
Vertrauen
1,394
Confidence
1,392
Einzelhandel
1,344
Retail trade
1,339
Brand
1,285
Markenartikel
1,271
Online-Handel
1,266
Customer service
1,154
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1,141
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Kumar, Vikas
5
Park, Jungkun
5
Quach, Sara
5
Thaichon, Park
5
Weaven, Scott
5
Bang, Nguyen
4
Barari, Mojtaba
4
Bruhn, Manfred
4
Camilleri, Mark Anthony
4
Carlson, Jamie
4
Chung, Namho
4
Deshwal, Pankaj
4
Gallino, Santiago
4
Gao, Fei
4
Grewal, Dhruv
4
Hellström, Daniel
4
Hjort, Klas
4
Karjaluoto, Heikki
4
Moriuchi, Emi
4
Netessine, Serguei
4
Singh, Jasjit
4
Teng, Nina
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Usman, Osly
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Vakulenko, Yulia
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Yadav, Rajan
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Akturk, M. Serkan
3
Algesheimer, René
3
Anshu, Kumari
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Bilgihan, Anil
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Chen, Lin
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Civelek, Mustafa Emre
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Filieri, Raffaele
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Frasquet Deltoro, Marta
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Ganguli, Shirshendu
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Gaur, Loveleen
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Gopalakrishna B. V.
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3
Heinemann, Gerrit
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Springer Fachmedien Wiesbaden
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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MITP Verlags-GmbH & Co. KG
1
ayway media GmbH
1
marketing-Börse GmbH
1
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Journal of retailing and consumer services
88
Journal of business research : JBR
37
International journal of electronic marketing and retailing : IJEMR
23
Electronic commerce research
17
International journal of internet marketing and advertising : IJIMA
17
International journal of business information systems : IJBIS
16
International journal of retail & distribution management
16
Journal of internet commerce
15
Journal of retailing
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
International journal of electronic commerce : IJEC
13
International journal of electronic customer relationship management : IJECRM
13
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
13
Asia Pacific journal of marketing and logistics
12
International journal of retail and distribution management
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of e-business research : an official publication of the Information Resources Management Association
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
The international review of retail, distribution and consumer research
10
International journal of technology marketing : IJTMkt
9
Journal of strategic marketing
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Marketing intelligence & planning
9
The service industries journal
9
International journal of hospitality management
8
Journal of electronic commerce research : JECR
8
Cogent business & management
7
Information systems research : ISR
7
Journal of management information systems : JMIS
7
The journal of services marketing
7
International journal of electronic business : IJEB
6
International journal of production economics
6
International journal of production research
6
Journal of customer behaviour
6
Journal of open innovation : technology, market, and complexity
6
Journal of operations management
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Journal of the Academy of Marketing Science
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Psychology & marketing
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SpringerLink / Bücher
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
1,266
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1
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
2
The impact of relationship quality and social support on social media users' selling intention
Ho, Ree Chan
;
Cheng, Robin
- In:
International journal of internet marketing and …
14
(
2020
)
4
,
pp. 433-453
Persistent link: https://www.econbiz.de/10012512672
Saved in:
3
E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses
Agag, Gomaa
- In:
Journal of business ethics : JOBE
154
(
2019
)
2
,
pp. 389-410
Persistent link: https://www.econbiz.de/10011989006
Saved in:
4
Social shopping relationship management on social e-commerce in Indonesia
Marza Riyandika Nugraha
;
Ujang Sumarwan
;
Lilik Noor Yulianti
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
1
,
pp. 52-65
Persistent link: https://www.econbiz.de/10012106919
Saved in:
5
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
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6
Application of the stimuli-organism-response framework to factors influencing social commerce intentions among social network users
Dashti, Mehdi
;
Sanayei, Ali
;
Dolatabadi, Hossein Rezaei
; …
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 177-202
Persistent link: https://www.econbiz.de/10012037771
Saved in:
7
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
8
Effect of vendor characteristics and relationship quality on consumer re-purchase intention in the B2C e-commerce in Yemen
Hadi, Mohammed Nasser
;
Hadi, Ali N.
;
Abdulrab, Mohammed A.
-
2019
Persistent link: https://www.econbiz.de/10012145449
Saved in:
9
Do you respond sincerely? : how sellers' responses to online reviews affect customer relationship and repurchase intention
Li, Xiaofei
;
Ma, Baolong
;
Bai, Rubing
- In:
Frontiers of business research in China : selected …
14
(
2020
)
3
,
pp. 370-382
Persistent link: https://www.econbiz.de/10012427133
Saved in:
10
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
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