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Reputation, familiarity and use intention for e-payment services : a comparison of pure-play and click-and-mortar e-payment services

Pei, Yanli; Wang, Shan; Archer, Norman P. - In: International journal of services technology and … 27 (2021) 1/2, pp. 72-103

Persistent link: https://www.econbiz.de/10012503728

Developing and maintaining clients' trust through institutional mechanisms in online service markets for digital entrepreneurs : a process model

Du, Wenyu; Mao, Ji-Ye - In: The journal of strategic information systems : … 27 (2018) 4, pp. 296-310

Persistent link: https://www.econbiz.de/10011958271

How do online labour markets facilitate transactions of knowledge-intensive tasks? : a service productisation perspective

Zhou, Xiaohao; Mao, Ji-Ye - In: International journal of technology management : IJTM 87 (2021) 2/4, pp. 145-170

Persistent link: https://www.econbiz.de/10012888096

The driving forces behind the phenomenal rise of the digital economy in China

Ma, Chong; Mao, Ji-Ye; An, Xiao-Peng - In: Management and organization review : MOR ; the official … 18 (2022) 4, pp. 803-815

Persistent link: https://www.econbiz.de/10013366914

Early mover advantage in e-commerce platforms with low entry barriers : the role of customer relationship management capabilities

Wang, Shan; Cavusoglu, Hasan; Deng, Ziliang - In: Information & management : the internat. journal of … 53 (2016) 2, pp. 197-206

Persistent link: https://www.econbiz.de/10011448465

Implications of online social activities for e-tailers' business performance

Qu, Zhe; Wang, Youwei; Wang, Shan; Zhang, Yanhui - In: European journal of marketing : EJM 47 (2013) 8, pp. 1190-1212

Persistent link: https://www.econbiz.de/10009786594

Implications of Online Social Activities for E-Tailers’ Business Performance

Qu, Zhe; Wang, Youwei; Wang, Shan; Zhang, Yanhui - 2012

The popularity of social networking websites has spurred wide applications of socializing functions in online marketplaces, making them social commerce platforms. In the effort of promoting business and building brand, a large number of small-sized online retailers (e-tailers) increasingly rely...

Persistent link: https://www.econbiz.de/10014172775

Information multidimensionality in online customer reviews

Wang, Fang; Du, Zhao; Wang, Shan - In: Journal of business research : JBR 159 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014288105