//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Online retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
E-tailing quality index
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Online retailing
Marketing
29,163
Electronic Commerce
23,510
E-commerce
20,837
Service quality
20,641
Dienstleistungsqualität
20,625
Einzelhandel
17,619
Konsumentenverhalten
15,986
Consumer behaviour
15,933
Retail trade
14,716
Theorie
12,911
Theory
12,696
Online-Handel
11,019
Produktqualität
10,685
Product quality
10,596
Deutschland
7,675
Beziehungsmarketing
7,428
Relationship marketing
7,411
Customer satisfaction
7,308
Kundenzufriedenheit
7,286
USA
6,603
Germany
6,360
United States
6,298
Index
6,039
Internet
5,967
Index number
5,646
Marketingmanagement
4,402
Marketing management
4,154
Welt
3,925
World
3,862
Qualitätsmanagement
3,769
Online-Marketing
3,679
Internet marketing
3,632
Quality management
3,627
Indexberechnung
3,219
Index construction
3,159
Social Web
3,152
Social web
3,148
marketing
2,537
Lieferantenmanagement
2,507
more ...
less ...
Online availability
All
Undetermined
4,429
Free
2,622
Type of publication
All
Article
7,701
Book / Working Paper
3,232
Journal
27
Type of publication (narrower categories)
All
Article in journal
6,691
Aufsatz in Zeitschrift
6,691
Aufsatz im Buch
952
Book section
952
Graue Literatur
855
Non-commercial literature
855
Working Paper
574
Arbeitspapier
572
Hochschulschrift
231
Collection of articles of several authors
158
Sammelwerk
158
Aufsatzsammlung
134
Thesis
127
Case study
110
Fallstudie
110
Conference paper
105
Konferenzbeitrag
105
Amtsdruckschrift
64
Government document
64
Konferenzschrift
30
Lehrbuch
30
Collection of articles written by one author
29
Sammlung
29
Textbook
23
Amtliche Publikation
18
Handbook
16
Handbuch
16
Conference proceedings
15
Ratgeber
12
Guidebook
10
Statistik
10
Market information
9
Marktinformation
9
Statistics
9
Forschungsbericht
7
Bibliografie enthalten
6
Bibliography included
6
Glossar enthalten
5
Glossary included
5
Reprint
5
more ...
less ...
Language
All
English
10,015
German
867
French
29
Russian
21
Polish
12
Italian
9
Spanish
6
Swedish
5
Undetermined
3
Serbian
2
Bulgarian
1
Hungarian
1
Norwegian
1
Portuguese
1
Slovak
1
Chinese
1
more ...
less ...
Author
All
Heinemann, Gerrit
51
Hackl, Franz
27
Cavallo, Alberto
25
Jin, Ginger Zhe
22
Winter-Ebmer, Rudolf
22
Einav, Liran
19
Rabinovich, Elliot
19
Usman, Osly
19
Gallino, Santiago
18
Ghose, Anindya
18
Law, Chun Hung Roberts
17
Tan, Yong
17
Ba, Sulin
16
Benbasat, Izak
16
Kalia, Prateek
16
Levin, Jonathan
16
Martens, Bertin
16
Sundaresan, Neel
16
Alt, Rainer
15
Bauer, Hans H.
15
Breugelmans, Els
15
Dennis, Charles
15
Duch-Brown, Néstor
15
Guo, Xiaolong
15
Kumar, Dr. Vinay
15
Kummer, Michael E.
15
Moreno, Antonio
15
Pavlou, Paul A.
15
Kollmann, Tobias
14
Kukar-Kinney, Monika
14
Baier, Daniel
13
Cebollada, Javier
13
Dwivedi, Yogesh Kumar
13
Hudetz, Kai
13
Kim, Minjeong
13
Liu, Yong
13
Rudolph, Thomas
13
Schramm-Klein, Hanna
13
Viswanathan, Siva
13
Campo, Katia
12
more ...
less ...
Institution
All
National Bureau of Economic Research
64
Springer Fachmedien Wiesbaden
36
OECD
35
UNCTAD
13
IGI Global
11
Organisation for Economic Co-operation and Development
9
RWTH Aachen
9
International Trade Centre
8
Books on Demand GmbH <Norderstedt>
6
Europäisches Parlament / Policy Department for Economic, Scientific and Quality of Life Policies
6
Springer Gabler <Firma>
6
World Trade Organization
6
Information Resources Management Association
5
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
5
Deutsches Institut für Urbanistik
4
Springer-Verlag GmbH
4
Vereinte Nationen / Wirtschaftskommission für Afrika
4
epubli GmbH
4
Dgroup
3
Edward Elgar Publishing
3
Europäische Kommission / Generaldirektion Wettbewerb
3
Hochschule für Wirtschaft FHNW / Institut für Wirtschaftsinformatik
3
Universität Regensburg / ibi research
3
Vereinte Nationen
3
Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
3
Asian Development Bank
2
Bundesinstitut für Bau-, Stadt- und Raumforschung
2
California State University Long Beach
2
Campus Verlag
2
Deutscher Industrie- und Handelskammertag
2
Europäische Kommission
2
Europäische Kommission / Gemeinsame Forschungsstelle
2
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
2
Friedrich-Schiller-Universität Jena
2
Handelsverband Deutschland
2
ICE - Agenzia per la Promozione all'Estero e l'Internazionalizzazione delle Imprese Italiane
2
Inter-American Development Bank
2
Konrad-Adenauer-Stiftung
2
LE Europe <Körperschaft>
2
Logos Verlag Berlin
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
384
Journal of business research : JBR
212
Electronic commerce research
131
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
114
International journal of electronic marketing and retailing : IJEMR
104
Journal of internet commerce
100
Information systems research : ISR
93
Management science : journal of the Institute for Operations Research and the Management Sciences
88
Journal of electronic commerce research : JECR
75
Journal of retailing
74
International journal of electronic commerce : IJEC
72
European journal of operational research : EJOR
71
International journal of retail & distribution management
68
International journal of business information systems : IJBIS
64
NBER working paper series
64
International journal of internet marketing and advertising : IJIMA
63
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
63
The international review of retail, distribution and consumer research
63
Electronic commerce research and applications
61
Journal of management information systems : JMIS
60
International journal of hospitality management
58
International journal of production economics
58
Transportation research / E : an international journal
53
International journal of retail and distribution management
52
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
52
SpringerLink / Bücher
52
Cogent business & management
51
International journal of e-business research : an official publication of the Information Resources Management Association
51
Working paper / National Bureau of Economic Research, Inc.
51
Asia Pacific journal of marketing and logistics
50
International journal of consumer studies
49
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
48
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
46
Electronic markets : the international journal on networked business
45
Psychology & marketing
45
Information systems and e-business management : ISeB
44
NBER Working Paper
44
Technological forecasting & social change : an international journal
44
Electronic markets : EM ; the international journal of electronic commerce and business media
41
Manufacturing & service operations management : M & SOM
40
more ...
less ...
Source
All
ECONIS (ZBW)
10,953
RePEc
3
BASE
2
EconStor
2
Showing
1
-
10
of
10,960
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship between customer loyalty and service failure, service recovery and switching costs in online
retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
How to measure quality in multi-channel
retailing
and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
4
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
5
Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
Saved in:
6
Category-specific RECIPEs for internet
retailing
quality
Francis, Julie E.
- In:
The journal of services marketing
23
(
2009
)
7
,
pp. 450-461
Persistent link: https://www.econbiz.de/10009525712
Saved in:
7
Retailer loyalty in the online context : the influence of transactional and relational experiences assessment
Giovanis, Apostolos N.
;
Melanthiou, Yioula
- In:
Journal of customer behaviour
16
(
2017
)
1
,
pp. 35-59
Persistent link: https://www.econbiz.de/10011757531
Saved in:
8
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
9
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
10
Service convenience : on-line versus brick and mortar bookstores
Stephens, Paul
;
McGowan, Matthew K.
- In:
International journal of information systems in the …
7
(
2015
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011283614
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->