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Online retailing
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Journal of organizational computing and electronic commerce
2
Business horizons
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Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Saved in:
2
Trust and experience in online auctions
Ow, Terence T.
;
Spaid, Brian I.
;
Wood, Charles A.
;
Ba, Sulin
- In:
Journal of organizational computing and electronic commerce
28
(
2018
)
4
,
pp. 294-314
Persistent link: https://www.econbiz.de/10011966645
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3
The upside of showrooming : how online information creates positive spill-over for the brick-and-mortar retailer
Spaid, Brian I.
;
O'Neill, Bonnie S.
;
Ow, Terence T.
- In:
Journal of organizational computing and electronic commerce
29
(
2019
)
4
,
pp. 294-315
Persistent link: https://www.econbiz.de/10012203525
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