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~subject:"Online retailing"
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Online retailing
Consumer behaviour
83,815
Konsumentenverhalten
81,365
Relationship marketing
26,443
Beziehungsmarketing
25,768
Service quality
21,814
Dienstleistungsqualität
21,063
Customer satisfaction
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5,392
E-commerce
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Einzelhandel
5,035
Retail trade
4,972
Brand
4,554
Markenartikel
4,551
Marketingmanagement
4,259
Marketing management
4,233
Meta-analysis
4,062
Emotion
3,953
Experiment
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Werbewirkung
3,799
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3,759
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Bauer, Hans H.
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Thaichon, Park
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Ba, Sulin
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9
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Campo, Katia
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Choi, Jeonghye
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Dertwinkel-Kalt, Markus
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Elfenbein, Daniel W.
9
Ghose, Anindya
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Centre de recherche pour l'étude et l'observation des conditions de vie
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1
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MITP Verlags-GmbH & Co. KG
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1
Peter Lang GmbH
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Journal of retailing and consumer services
368
Journal of business research : JBR
177
International journal of electronic marketing and retailing : IJEMR
101
Journal of internet commerce
93
Electronic commerce research
91
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
84
International journal of internet marketing and advertising : IJIMA
65
Information systems research : ISR
61
International journal of hospitality management
60
International journal of retail & distribution management
60
Journal of retailing
56
The international review of retail, distribution and consumer research
56
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
52
Cogent business & management
51
Journal of electronic commerce research : JECR
51
Management science : journal of the Institute for Operations Research and the Management Sciences
50
International journal of business information systems : IJBIS
48
International journal of retail and distribution management
47
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
Asia Pacific journal of marketing and logistics
46
International journal of consumer studies
46
International journal of e-business research : an official publication of the Information Resources Management Association
45
International journal of electronic commerce : IJEC
45
Journal of management information systems : JMIS
40
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
39
Psychology & marketing
38
Journal of fashion marketing and management
32
Electronic commerce research and applications
29
Journal of international consumer marketing
27
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
27
Technological forecasting & social change : an international journal
26
The service industries journal
26
Journal of the Academy of Marketing Science
25
Marketing intelligence & planning
25
Tourism management : research, policies, practice
25
International journal of electronic business : IJEB
24
Journal of marketing
24
Information systems and e-business management : ISeB
23
International journal of production economics
22
Journal of hospitality marketing & management
21
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ECONIS (ZBW)
6,424
Other ZBW resources
2
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1
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6,426
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1
E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Saved in:
2
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
3
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
4
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
5
Factors influencing web customers' willingnes to engage in online shopping with an internet retailer
Pavur, Robert J.
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 292-310
Persistent link: https://www.econbiz.de/10011636496
Saved in:
6
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
7
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
8
Online retailer cold chain physical distribution service quality and consumers : evidence from China during the COVID-19 pandemic
Su, Miao
;
Zhao, Jinjing
;
Qi, Guanqiu
;
Kim, Junseung
; …
- In:
International journal of logistics : research and …
26
(
2023
)
4
,
pp. 442-459
Persistent link: https://www.econbiz.de/10014322001
Saved in:
9
Technology readiness in a B2B online retail context : an examination of antecedents and outcomes
Vize, Róisín
;
Coughlan, Joseph
;
Kennedy, Aileen
; …
- In:
Industrial marketing management : the international …
42
(
2013
)
6
,
pp. 909-918
Persistent link: https://www.econbiz.de/10010211252
Saved in:
10
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
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