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~subject:"Online-Handel"
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Online-Handel
Konsumentenverhalten
78,507
Consumer behaviour
78,497
Beziehungsmarketing
25,044
Relationship marketing
25,039
Theorie
10,977
Theory
10,956
Brand management
7,979
Markenführung
7,979
Kundenzufriedenheit
7,949
Customer satisfaction
7,945
Markenimage
6,843
Brand image
6,817
Dienstleistungsqualität
6,431
Service quality
6,430
Deutschland
6,049
Online retailing
5,837
Germany
5,805
Social Web
5,804
Social web
5,804
USA
5,579
United States
5,450
Online-Marketing
5,137
Internet marketing
5,092
Electronic Commerce
4,928
E-commerce
4,661
Einzelhandel
4,537
Retail trade
4,451
Brand
4,369
Markenartikel
4,365
Verbraucherverhalten
3,900
Marketingmanagement
3,872
Marketing management
3,826
Werbewirkung
3,615
Advertising effects
3,591
Emotion
3,430
Experiment
3,388
Vertrauen
3,108
Confidence
3,084
Werbung
2,971
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Undetermined
2,714
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1,247
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Article
4,665
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1,168
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3
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4,315
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334
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334
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182
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182
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109
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65
Conference paper
56
Konferenzbeitrag
56
Aufsatzsammlung
47
Collection of articles of several authors
43
Sammelwerk
43
Case study
22
Fallstudie
22
Collection of articles written by one author
17
Sammlung
17
Amtsdruckschrift
11
Government document
11
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4
Amtliche Publikation
3
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3
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3
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3
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3
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2
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2
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2
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2
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2
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2
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2
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English
5,594
German
226
French
7
Polish
3
Russian
3
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1
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1
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1
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Usman, Osly
19
Kumar, Dr. Vinay
15
Kalia, Prateek
14
Kukar-Kinney, Monika
13
Law, Chun Hung Roberts
13
Rabinovich, Elliot
12
Baier, Daniel
11
Bauer, Hans H.
11
Benbasat, Izak
11
Breugelmans, Els
11
Chung, Namho
11
Dennis, Charles
11
Forsythe, Sandra
10
Khare, Arpita
10
Kim, Minjeong
10
Laroche, Michel
10
Liu, Yong
10
McManus, Brian
10
Pavlou, Paul A.
10
Stüber, Eva
10
Akram, Umair
9
Ba, Sulin
9
Bhatnagar, Amit
9
Campo, Katia
9
Cebollada, Javier
9
Choi, Jeonghye
9
Dertwinkel-Kalt, Markus
9
Dwivedi, Yogesh Kumar
9
Elfenbein, Daniel W.
9
Hackl, Franz
9
Köster, Mats
9
Richard, Marie-Odile
9
Schramm-Klein, Hanna
9
Silva, Susana C.
9
Tan, Yong
9
Tandon, Urvashi
9
Thaichon, Park
9
Winter-Ebmer, Rudolf
9
Xu, Xun
9
Ghose, Anindya
8
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National Bureau of Economic Research
16
RWTH Aachen
8
OECD
6
Springer Fachmedien Wiesbaden
6
Books on Demand GmbH <Norderstedt>
4
Information Resources Management Association
4
IGI Global
3
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bergische Universität Wuppertal
1
CAMPUS 02 - Fachhochschule der Wirtschaft / FH-Bachelorstudiengang Marketing & Sales
1
Center of Market Oriented Product and Production Management
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Colloque d'éthique économique <22., 2015, Aix-en-Provence>
1
Consumer Research and Evaluation Branch
1
Consumer and marketing law
1
Deutsche Bank <Frankfurt am Main> / Research
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
ESCP Europe Wirtschaftshochschule <Berlin>
1
Edward Elgar Publishing
1
Ekonomski Institut Zagreb
1
Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
1
Europäische Kommission / Generaldirektion Wettbewerb
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Innovatives Marketing
1
Gottlieb Duttweiler Institute
1
Haufe-Lexware GmbH & Co. KG
1
International Association for the Study of Insurance Economics
1
International Workshop on Consumer Behaviour and Distribution in the e-Grocery Sector <Copenhagen Business School)>
1
KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft / Niederlassung Köln
1
LE Europe <Körperschaft>
1
Leibniz-Institut für Wirtschaftsforschung Halle
1
MITP Verlags-GmbH & Co. KG
1
Nomos Verlagsgesellschaft
1
OECD / Committee on Information, Computer and Communications Policy / Working Party on the Information Economy
1
Peter Lang GmbH
1
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
1
Steinbeis, School of International Business and Entrepreneurship
1
Steinbeis-Hochschule Berlin
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
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Published in...
All
Journal of retailing and consumer services
347
Journal of business research : JBR
177
International journal of electronic marketing and retailing : IJEMR
88
Journal of internet commerce
87
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
80
Electronic commerce research
79
Information systems research : ISR
59
International journal of retail & distribution management
58
International journal of internet marketing and advertising : IJIMA
55
The international review of retail, distribution and consumer research
54
Cogent business & management
51
Journal of retailing
50
Journal of electronic commerce research : JECR
48
Management science : journal of the Institute for Operations Research and the Management Sciences
48
International journal of consumer studies
46
International journal of retail and distribution management
46
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of business information systems : IJBIS
45
International journal of electronic commerce : IJEC
45
Asia Pacific journal of marketing and logistics
44
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
44
International journal of e-business research : an official publication of the Information Resources Management Association
43
International journal of hospitality management
43
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
37
Journal of management information systems : JMIS
37
Psychology & marketing
36
Journal of fashion marketing and management
31
Electronic commerce research and applications
29
Journal of international consumer marketing
27
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
27
Technological forecasting & social change : an international journal
26
Journal of the Academy of Marketing Science
24
Information systems and e-business management : ISeB
22
International journal of electronic business : IJEB
22
Journal of marketing
22
Tourism management : research, policies, practice
22
Journal of strategic marketing
20
The journal of services marketing
20
International journal of contemporary hospitality management
19
International journal of production economics
19
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Source
All
ECONIS (ZBW)
5,836
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1
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10
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5,836
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date (oldest first)
1
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
2
Consumer control, dependency and satisfaction with online service
Chan, Shiu Fai
;
Barnes, Bradley R.
;
Fukukawa, Kyoko
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 594-615
Persistent link: https://www.econbiz.de/10011622551
Saved in:
3
Reducing the service deficit in m-commerce : how service-technology fit can support digital sales of complex products
Heinze, Jörg
;
Matt, Christian
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 386-418
Persistent link: https://www.econbiz.de/10011884543
Saved in:
4
Please explain why it happened! : How perceived justice and customer involvement affect post co-recovery evaluations : study of Iranian online shoppers
Gohary, Ali
;
Hamzelu, Bahman
;
Alizadeh, Hamid
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 127-142
Persistent link: https://www.econbiz.de/10011528558
Saved in:
5
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
6
Customers complaints in online shopping : the role of signal credibility
Hu, Mingyao
;
Rabinovich, Elliot
;
Hou, Hanping
- In:
Journal of electronic commerce research : JECR
16
(
2015
)
2
,
pp. 95-108
Persistent link: https://www.econbiz.de/10011296865
Saved in:
7
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
8
Effect of service recovery on customers' perceived justice, satisfaction, and word-of-mouth intentions on online shopping websites
Jung, Na Young
;
Seock, Yoo-Kyoung
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 23-30
Persistent link: https://www.econbiz.de/10011729705
Saved in:
9
The effects of marketer- and advocate-initiated online service recovery responses on silent bystanders
Weitzl, Wolfgang
;
Hutzinger, Clemens
- In:
Journal of business research : JBR
80
(
2017
),
pp. 164-175
Persistent link: https://www.econbiz.de/10011771479
Saved in:
10
The role of communication channel in delivering service recovery in online shopping environment
Jung, Na Young
;
Seock, Yoo-Kyoung
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 59-76
Persistent link: https://www.econbiz.de/10011849121
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