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Exploring the influence of personal schema on trust transfer and switching costs in brick-and-click bookstores
Lee, Kun Chang; Chung, Namho; Lee, Sangjae - In: Information & management : the internat. journal of … 48 (2011) 8, pp. 364-370
Persistent link: https://www.econbiz.de/10009411262
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The determinants of eWoM in social commerce : the role of perceived value, perceived enjoyment, trust, risks, and satisfaction
Rouibah, Kamel; Al-Qirim, Nabeel; Hwang, Yujong; Pouri, … - In: Journal of global information management 29 (2021) 3, pp. 75-102
Persistent link: https://www.econbiz.de/10012508170
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E-commerce capability and CEO attributes : impacts on export performance
Ait Bouazza, Ilham; Hwang, Yunji; Han, Seung Hun - In: Journal for international business and entrepreneurship … 15 (2023) 2, pp. 165-189
Persistent link: https://www.econbiz.de/10014424706
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The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee; Mattila, Anna S. - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 848-868
Persistent link: https://www.econbiz.de/10012312156