Organizational communication : a competency-based approach -- Communication : the key to organizational excellence -- Communication as constitutive of shared realities -- Perspectives for organizational communication -- Communication implications of major organizational theories --...

Das Lehrbuch gibt einen kompakten Überblick über die Grundlagen, Modelle und Konzepte der verhaltenswissenschaftlichen Organisations- und Managementforschung ergänzt um Praxisbeispiele im Fallstudienformat

We investigated the process and outcomes of a systematic approach to institutionalize conflict management in a large public nonprofit organization. Using longitudinal and multilevel field data, we were able to identify the effects of the institutionalization process from multiple perspectives....