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Mitigating burnout through organizational justice : customer support workers' experiences of customer injustice and emotional labor

Kim, Heewon; Leach, Rebecca B. - In: Management communication quarterly : an international … 35 (2021) 4, pp. 497-517

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Organisational voice and employee-focused voice : two distinct voice forms and their effects on burnout and innovative behavior

Shipton, Helen; Kougiannou, Nadia; Do, Hoa; Minbashian, … - In: Human resource management journal : HRMJ ; the … 34 (2024) 1, pp. 177-196

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Process Management and Burnout Prevention : A Human-Centred Approach to Reducing Work-Related Stress

Bogodistov, Yevgen; Moormann, Jürgen - 2024

1. Introduction -- 2. (A Very Short) History of Process Management -- 3. (A Very Short) Introduction to Burnout -- 4 …. Identifying Burnout Using Process Management Inventory -- 5. Burnout Prevention Using Process Management Tools -- 6. Let …’s Practise and Make It Tangible -- 7. Can a Firm Develop a Burnout Resilience Capability? -- 8. Epilogue. …

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Leadership behaviour and its impact on task performance from the employees' perspective : a case study of Taiwan

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Emotional roulette? : symmetrical and asymmetrical emotion regulation outcomes from coworker interactions about positive and negative work events

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Stressed out public servants? : testing the stress appraisal of psychological and emotional stressors on stress reactions through psychological capital

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The effect of workplace bullying on burnout : the mediating role of affective well-being

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Employees' psychological capital, burnout, and quality of work-life in Vietnamese enterprises : moderating effects of individual and organisational characteristics

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capital, burnout, and quality of work-life with the highlighted moderation of organisational and personal characteristics. The … positively related to the quality of work-life and is negatively related to employees’ burnout. In contrast, burnout is … negatively related to the quality of work-life. These results suggest the mediating effects of burnout in the relationship …

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A systematic literature review of negative psychological states and behaviors in sales

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Enjoy the pain that you cannot avoid : investigation on the relationship between developmental job experience and employees' innovative behavior

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