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Krankenhaus-Sozialarbeit
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The European journal of health economics : HEPAC ; health economics in prevention and care
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Journal of health economics
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Journal of health organization and management
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NBER Working Paper
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European journal of operational research : EJOR
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Health marketing quarterly
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Health economics review
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International journal of production research
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Manufacturing & service operations management : M & SOM
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Production and operations management : an international journal of the Production and Operations Management Society
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The TQM journal : the international review of organizational improvement
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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Omega : the international journal of management science
14
Quality management journal : QMJ
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Discussion paper series / IZA
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International journal of consumer studies
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International journal of public sector management : IJPSM
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Krankenhausmanagement : Strategien, Konzepte, Methoden
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Management science : journal of the Institute for Operations Research and the Management Sciences
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SpringerLink / Bücher
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CHE research paper
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Patientenorientierung im Krankenhaus
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International journal of pharmaceutical and healthcare marketing
10
International journal of production economics
10
International journal of quality and service sciences
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Journal of the Operational Research Society
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Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
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ECONIS (ZBW)
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1
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Verweildauerorientiertes Case Management als Schlüssel zur Verweildaueroptimierung
Rong, Oliver
- In:
Krankenhausmanagement : Strategien, Konzepte, Methoden
,
(pp. 369-371)
.
2010
Persistent link: https://www.econbiz.de/10003967128
Saved in:
2
Managing patient emotions as skilled work and being "one of us"
Kessler, Ian
;
Heron, Paul
;
Dopson, Sue
- In:
Work, employment & society : a journal of the British …
29
(
2015
)
5
,
pp. 775-791
Persistent link: https://www.econbiz.de/10011391781
Saved in:
3
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
4
Patients
relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
5
Example of good clinical practice at national memorial
hospital
in Vukovar
Aleksijević, Agneza
;
Aleksijević, Marko
-
2020
Persistent link: https://www.econbiz.de/10012601700
Saved in:
6
The quality perception gap between employees and
patients
in hospitals
Willems, Jurgen
;
Ingerfurth, Stefan
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 157-167
Persistent link: https://www.econbiz.de/10011845645
Saved in:
7
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
8
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
9
Estimating the optimal size of secondary healthcare providers in Slovenia
Blatnik, Patricia
;
Bojnec, Štefan
- In:
International journal of sustainable economy
11
(
2019
)
1
,
pp. 81-97
Persistent link: https://www.econbiz.de/10011997661
Saved in:
10
Do hospitals that do the right thing have more satisfied
patients
?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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