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The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes

McFadden, Kathleen L.; Henagan, Stephanie C.; Gowen, … - In: Journal of operations management 27 (2009) 5, pp. 390-404

Persistent link: https://www.econbiz.de/10003890336

Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety

McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34

Persistent link: https://www.econbiz.de/10010484101

Organizational culture, knowledge management, and patient safety in U.S. hospitals

Stock, Gregory N.; McFadden, Kathleen L.; Gowen, … - In: Quality management journal : QMJ 17 (2010) 2, pp. 7-26

Persistent link: https://www.econbiz.de/10009518573

Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability

McFadden, Kathleen L.; Lee, Jung Young; Gowen, Charles, III. - In: Quality management journal : QMJ 22 (2015) 4, pp. 37-53

Persistent link: https://www.econbiz.de/10011384436

U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation

Lee, Jung Young; McFadden, Kathleen L.; Lee, Min Kyung; … - In: International journal of production economics 234 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012502820

Improving service operations : linking safety culture to hospital performance

Stock, Gregory N.; McFadden, Kathleen L. - In: Journal of service management 28 (2017) 1, pp. 57-84

Persistent link: https://www.econbiz.de/10011654987

Implementation of patient safety initiatives in US hospitals

McFadden, Kathleen L.; Stock, Gregory N.; Gowen, Charles R. - In: International Journal of Operations & Production Management 26 (2006) 3, pp. 326-347

Purpose – The purpose of this study is to explore the use of patient safety initiatives (PSIs) at the US hospitals. These PSIs include such approaches as open discussion of errors, education and training, and system redesign. In particular, the paper seeks to examine factors that influence the...

Persistent link: https://www.econbiz.de/10014789841