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Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with … satisfaction in a hospital in Montana. The clinics involved in the study included pediatrics (P), internal medicine (IM), and …
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Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Acknowledgements -- About the Authors -- Copies of Materials Used in the Book -- Chapter 1 Structure of the Book -- Introduction -- Conclusion -- References -- Chapter 2 Lean in Health and Social Care...
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The purpose of this paper is to examine the role of sustainable Lean patient value in relation to a long-term health condition in a healthcare context. A pragmatist research philosophy is used to conduct exploratory research utilising open data sources, semi-structured interviews, focus group...
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