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The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
Lwin, Hnin Nu Nu; Prattana Punnakitikashem; Thananusak, Trin - In: Cogent business & management 8 (2021) 1, pp. 1-16
the dental tourism experience in Bangkok, and to identify the determinants that significantly influence patient … international patients are highly satisfied with their dental tourism experiences in Bangkok. In addition, the results showed that …
Persistent link: https://www.econbiz.de/10012663793
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Health Care in Sri Lanka : What Can the Private Health Sector Offer?
Govindaraj, Ramesh; Navaratne, Kumari; Cavagnero, Eleonora - Economics Research, World Bank Group - 2014
This review represents an attempt to bridge the significant knowledge gaps on the private health sector in Sri Lanka, and foster a dialogue on opportunities for collaboration between the government and the private sector. It accomplishes this through a systematic collection and analysis of...
Persistent link: https://www.econbiz.de/10010933622
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Evaluating the impact of nature of patient flow and patient availability on the performance of appointment scheduling rules in outpatient clinics
Srinivas, Sharan - In: International journal of operations and quantitative … 22 (2016) 2, pp. 93-118
Persistent link: https://www.econbiz.de/10011542191
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Understanding patient satisfaction in a hospital emergency department
Soares, Ana Maria; Farhangmehr, Minoo - In: International review on public and non-profit marketing 12 (2015) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10011410081
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Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini; Tanniru, Mohan - In: Information systems management 32 (2015) 3, pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
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Measuring patient satisfaction's relationship to hospital cost efficiency : can administrators make a difference?
Huerta, Timothy R.; Harle, Christopher A.; Ford, Eric W.; … - In: Health care management review : HCM review 41 (2016) 1, pp. 56-63
Persistent link: https://www.econbiz.de/10011421772
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Strategic human resource management of volunteers and the link to hospital patient satisfaction
Rogers, Sean E.; Jiang, Kaifeng; Rogers, Carmen M.; … - In: Nonprofit and voluntary sector quarterly 45 (2016) 2, pp. 409-424
Persistent link: https://www.econbiz.de/10011483499
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Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.; Kazley, Abby Swanson; Menachemi, Nir - In: Health care management review : HCM review 40 (2015) 4, pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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A five-senses perspective to quality in hospitals
Ugolini, Marta Maria; Rossato, Chiara; Baccarani, Claudio - In: The TQM journal : the international review of … 26 (2014) 3, pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
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Operational efficiency and patient‐centered health care : a view from online physician reviews
Ko, Dong‐Gil; Mai, Feng; Shan, Zhe; Zhang, Dawei - In: Journal of operations management 65 (2019) 4, pp. 353-379
Persistent link: https://www.econbiz.de/10012041388