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~subject:"Performance"
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Performance
Consumer behaviour
82,941
Konsumentenverhalten
79,819
Service quality
21,629
Dienstleistungsqualität
20,712
Theorie
13,886
Theory
13,841
Denmark
12,894
Dänemark
12,830
Financial services
12,632
Finanzdienstleistung
12,274
Relationship marketing
11,258
Beziehungsmarketing
11,167
Insurance
10,689
Versicherung
9,799
Customer satisfaction
9,460
Kundenzufriedenheit
9,078
USA
8,208
Deutschland
8,100
United States
7,915
Germany
7,789
Brand management
7,698
Markenführung
7,651
Brand image
6,794
Markenimage
6,746
Online retailing
5,868
Online-Handel
5,865
Social Web
5,171
Social web
5,171
Online-Marketing
4,622
Internet marketing
4,616
performance
4,493
Einzelhandel
4,405
Retail trade
4,386
Brand
4,335
Markenartikel
4,310
Electronic Commerce
4,295
E-commerce
4,153
India
3,902
Experiment
3,790
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3,169
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1,127
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4,407
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654
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8
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2,394
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777
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101
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97
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64
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61
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61
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50
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45
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41
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33
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33
viewpoint
27
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25
non-article
24
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23
technical-paper
10
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9
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8
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6
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3
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2
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1
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1
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1
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1
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1
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Saunila, Minna
17
Otero-González, Luis
12
Krumer, Alex
11
Ukko, Juhani
11
Wennberg, Karl
11
Matallín-Sáez, Juan Carlos
9
Power, Bernadette
9
Vrontis, Demetris
9
Elert, Niklas
8
Huo, Baofeng
8
Liu, Shan
8
Pehrsson, Anders
8
Wang, Chengqi
8
Wincent, Joakim
8
Amore, Mario Daniele
7
Farooq, Omar
7
Katsikeas, Constantine S.
7
Kraus, Sascha
7
Nagarajan, G.
7
Propper, Carol
7
Rao, M.S.
7
Rival, Yann
7
Sahut, Jean-Michel
7
Alfalla-Luque, Rafaela
6
Anwar, Jamil
6
Asrar-ul-Haq, Muhammad
6
Cooper, Cary
6
Frey, Bruno S.
6
Hasnu, SAF
6
Jääskeläinen, Aki
6
Kafouros, Mario
6
Oghazi, Pejvak
6
Pantzalis, Christos
6
Reid, Gavin C.
6
Rismayani
6
Robson, Matthew J.
6
Sohal, Amrik S.
6
Tarí, Juan José
6
Tortosa-Ausina, Emili
6
Wilkens, Marco
6
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Université Paris-Dauphine (Paris IX)
36
HAL
33
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
30
International Water Management Institute (IWMI)
23
Université Paris-Dauphine
11
Centre Interuniversitaire de Recherche en Analyse des Organisations (CIRANO)
5
Institut de Préparation à l'Administration et à la Gestion (IPAG)
5
Max-Planck-Institut für Ökonomik <Jena>
5
Universität <München> / Fakultät für Betriebswirtschaft
5
C.E.P.R. Discussion Papers
4
ESSEC Business School
4
Laboratoire de Recherche en Gestion (LaRGE), Institut de Finance de Strasbourg
4
Centre for Research into Industry, Enterprise, Finance and the Firm (CRIEFF), University of St. Andrews
3
Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano
3
Dipartimento di Management, Università Ca' Foscari Venezia
3
EconWPA
3
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
Fondazione ENI Enrico Mattei (FEEM)
3
Institutet för Näringslivsforskning (IFN)
3
International Institute of Social and Economic Sciences
3
Sociedade Brasileira de Economia e Sociologia Rural - SOBER
3
William Davidson Institute <Ann Arbor, Mich.>
3
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
3
Agricultural and Applied Economics Association - AAEA
2
Center for Financial Studies
2
Centre for Market and Public Organisation (CMPO), University of Bristol
2
Centro de Investigação sobre Espaços e Organizações (CIEO), Faculdade de Economia
2
Chartered Association of Certified Accountants
2
Departamento Académico de Economía, Universidad del Pacífico
2
Dipartimento di Economia "Marco Biagi", Università degli Studi di Modena e Reggio Emilia
2
Dipartimento di Economia, Metodi Quantitativi e Strategie d'Impresa (DEMS), Facoltà di Economia
2
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
2
Edward Elgar Publishing
2
European Association of Agricultural Economists - EAAE
2
Fachbereich Wirtschaftswissenschaften, Universität Duisburg-Essen
2
Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit
2
Institut für Volkswirtschaftslehre, Wirtschaftswissenschaftliche Fakutät
2
Institut zur Zukunft der Arbeit <Bonn>
2
Institute of Public Policy and Public Choice - POLIS
2
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Published in...
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Journal of business research : JBR
115
Management Decision
59
Renewable Energy
55
Human Resource Management International Digest
54
International journal of production economics
52
Energy
47
International Journal of Operations & Production Management
41
Industrial marketing management : the international journal for industrial and high-tech firms
39
International journal of economics and financial issues : IJEFI
33
Management decision : MD
32
Economics Papers from University Paris Dauphine
31
International business review : the official journal of the European International Business Academy
30
MPRA Paper
30
Post-Print / HAL
30
International Journal of Quality & Reliability Management
29
Journal of Managerial Psychology
29
Leadership & Organization Development Journal
29
Benchmarking: An International Journal
27
Journal of Business Research
27
Working papers / Harvard Business School, Division of Research
27
Applied Energy
26
European Journal of Marketing
26
International Journal of Productivity and Performance Management
26
Journal of banking & finance
26
Technological forecasting & social change : an international journal
26
The international journal of productivity and performance management
26
The journal of corporate finance : contracting, governance and organization
26
International journal of hospitality management
25
Strategic Direction
25
Journal of Management Development
24
Strategic HR Review
24
Industrial and Commercial Training
23
Measuring Business Excellence
23
European management journal
22
Journal of business and psychology
22
Personnel Review
22
Asia Pacific Journal of Management
21
International entrepreneurship and management journal
21
Journal of Business & Industrial Marketing
21
Journal of business ethics : JOBE
21
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Source
All
ECONIS (ZBW)
2,605
Other ZBW resources
1,115
RePEc
985
EconStor
145
BASE
95
USB Cologne (EcoSocSci)
90
USB Cologne (business full texts)
34
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1
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date (oldest first)
1
From customer motivation to corporate
performance
: the role of strategic factors and distribution channels of financial service firms
Felício, J. Augusto
;
Freire, Carlos Robalo
- In:
Service business
10
(
2016
)
1
,
pp. 135-157
Persistent link: https://www.econbiz.de/10011722210
Saved in:
2
Examining the relationship between technical and social aspects of total quality management and
performance
based on European foundation for quality management in
insurance
compani...
Torkestani, Mohammad Saleh
;
Mazloumi, Nader
;
Foroutan, …
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 880-888
Persistent link: https://www.econbiz.de/10012209737
Saved in:
3
The effect of social media on customer loyalty and company
performance
of
insurance
industry
Delafrooz, Narges
;
Zendehdel, Marzieh
;
Fathipoor, Maryam
- In:
International journal of economics and financial issues …
7
(
2017
)
3
,
pp. 254-264
Persistent link: https://www.econbiz.de/10011819870
Saved in:
4
Frontline employees'
performance
in the financial services industry : the significance of trust, empathy and consumer orientation
Raza, Basharat
;
Onge, Sylvie St.
;
Ali, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 527-549
Persistent link: https://www.econbiz.de/10014267103
Saved in:
5
Attributions of blame for customer mistreatment : implications for employees' service
performance
and customers' negative word of mouth
Garcia, Patrick Raymund James M.
;
Restubog, Simon Lloyd D.
- In:
Journal of vocational behavior
110
(
2019
)
1
,
pp. 203-213
Persistent link: https://www.econbiz.de/10012059952
Saved in:
6
Health
insurance
policy renewal : an exploration of reputation,
performance
, and affect to understand customer inertia
Kautish, Pradeep
;
Khare, Arpita
;
Sharma, Rajesh
- In:
Journal of marketing analytics : JMA
10
(
2022
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10013390768
Saved in:
7
Logistics value in e-commerce and its impact on customer satisfaction, loyalty and online retailers'
performance
Kawa, Arkadiusz
;
Zdrenka, Wojciech
- In:
The international journal of logistics management
35
(
2024
)
2
,
pp. 577-600
Persistent link: https://www.econbiz.de/10014485276
Saved in:
8
Management customer complaints and
performance
: banks, be careful!
Cotugno, Matteo
;
Stefanelli, Valeria
- In:
Journal of management & governance
27
(
2023
)
1
,
pp. 371-412
Persistent link: https://www.econbiz.de/10014259057
Saved in:
9
Foundations of strategic flexibility : focus on cognitive diversity and structural empowerment
Nowak, Radoslaw
- In:
Management research review
45
(
2022
)
2
,
pp. 217-235
Persistent link: https://www.econbiz.de/10012880665
Saved in:
10
Act expediently, with autonomy : vicarious learning, empowered behaviors, and
performance
McDaniel Sumpter, Dana
;
Gibson, Cristina B.
;
Porath, …
- In:
Journal of business and psychology
32
(
2017
)
2
,
pp. 131-145
Persistent link: https://www.econbiz.de/10011672632
Saved in:
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