limitations/implications – Managers in public organizations must realize that all high performance organizations, whether private … organizational performance has been well documented, the underlying mechanism about how the system works has yet to be empirically …

Purpose – The purpose of this paper is to examine the benefits of ISO 9001 certification and the association between … effects on performance and other variables such as the implementation level of CSFs relating to the quality management system … and years of certification. Findings – External benefits seem to be more important than internal benefits. The least …

In this article, the relationship is studied between certification on the ISO 9000 series and the performance of … organizations. It is often claimed that ISO certification generates an improvement in the performance of organizations. This … research aims to find out if ISO certification indeed results in better performance outcomes for organizations. This is of …

analyzed the influence of internal motivation for seeking certification with level of quality management and performance in … relation between reasons for seeking certification and level of quality management and performance) have been performed on the …. Such advantages and disadvantages lead to different reasons for seeking certification. Based on these reasons, this paper …