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Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
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The internal and external customer focused process improvement and the performance analysis studies in healthcare systems
Tekin, Piril; Erol, Rizvan - In: Journal of industrial engineering and management : JIEM 10 (2017) 3, pp. 407-430
patients use their time very efficiently and that the process flows continuously. By having examined a sample healthcare system … working staff and patients have been carried out. Within the scope of the study, the operation of 7 Departments in a dental … hospital undergoing a treatment process have been reviewed and examined. The problems encountered as result of the observations …
Persistent link: https://www.econbiz.de/10011920195
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An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali; Sepahi, Masoome; Haghighi, Sara … - In: International journal of process management and … 3 (2013) 3, pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
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Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.; McFadden, Kathleen L. - In: Journal of service management 28 (2017) 1, pp. 57-84
Persistent link: https://www.econbiz.de/10011654987
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Improving the performance of surgery-based clinical pathways : a simulation-optimization approach
Ozcan, Yasar A.; Tànfani, Elena; Testi, Angela - In: Health care management science 20 (2017) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10011657378
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Explaining hospital performance via the cube one framework
Massimino, Phoebe M.; Kopelman, Richard E.; Joseph, Meg L. - In: Journal of organizational effectiveness : people and … 2 (2015) 1, pp. 73-90
Persistent link: https://www.econbiz.de/10011302471
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Sustaining critical care : using evidence-based simulation to evaluate ICU management policies
Mahmoudian-Dehkordi, Amin; Sadat, Somayeh - In: Health care management science 20 (2017) 4, pp. 532-547
Persistent link: https://www.econbiz.de/10011781203
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Performance assessment using mixed effects models : a case study on coronary patient care
Grieco, Niccolò; Ieva, Francesca; Paganoni, Anna Maria - In: IMA journal of management mathematics 23 (2012) 2, pp. 117-131
Persistent link: https://www.econbiz.de/10009548895
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Measuring patient value in value-based healthcare : the opportunity of data envelopment analysis
Borzée, Joke; Cardoen, Brecht; Cherchye, Laurens; … - 2024
Persistent link: https://www.econbiz.de/10014526096
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Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing; He, Zhen; Ke, Ben; Zhang, Min - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 465-478
Persistent link: https://www.econbiz.de/10011579814