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Personal banking
Nigeria
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Consumer behaviour
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Customer satisfaction
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Relationship marketing
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Beziehungsmarketing
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Kundenzufriedenheit
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Service quality
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Dienstleistungsqualität
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Izogo, Ernest Emeka
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Praedu, Chukwunonso
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African journal of economic and management studies : AJEMS
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International journal of emerging markets
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ECONIS (ZBW)
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Determinants of relationship quality and customer loyalty in retail banking : evidence from Nigeria
Izogo, Ernest Emeka
;
Reza, Abdi
;
Ogba, Ike-Elechi
; …
- In:
African journal of economic and management studies : AJEMS
8
(
2017
)
2
,
pp. 186-204
Persistent link: https://www.econbiz.de/10011734900
Saved in:
2
Structural equation test of relationship quality : repurchase intention - willingness to recommend framework in retail banking
Izogo, Ernest Emeka
- In:
International journal of emerging markets
11
(
2016
)
3
,
pp. 374-394
Persistent link: https://www.econbiz.de/10011588174
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