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The impacts of e-service quali...
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Portugal
Consumer behaviour
82,179
Konsumentenverhalten
79,698
Wirkungsanalyse
78,605
Impact assessment
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Electronic Commerce
23,663
Service quality
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9,238
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9,195
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9,073
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8,860
Online-Handel
8,625
Online retailing
8,607
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7,658
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7,615
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Internet
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Portugal, Pedro
107
Cardoso, Ana Rute
104
Afonso, António
92
Martins, Pedro S.
74
Pereira, Alfredo M.
69
Portela, Miguel
53
Fontoura, Maria Paula
49
Pereira, Pedro Telhado
48
Barros, Carlos Pestana
47
Addison, John T.
42
Lains, Pedro
42
Macedo, Jorge Braga de
41
Franco, Mário
39
Leitão, Nuno Carlos
38
Crespo, Nuno
37
Reis, Jaime
36
Vieira, José António Cabral
36
Rodrigues, Lúcia Lima
35
Serrasqueiro, Zélia
35
Marques, Rui Cunha
33
Bastos, Paulo
32
Mata, José
32
Caleiro, António
31
Veiga, Francisco José
31
Mata, Maria Eugénia
30
Cardoso, José Luís
28
Dias, Daniel
28
Lopes, João Carlos
28
Valério, Nuno
28
Baptista, Rui
27
Carreira, Carlos
27
Craig, Russell
27
Nijkamp, Peter
27
Moniz, António
26
Rodrigues, Carlos Farinha
26
Teixeira, Paulino
26
Teulings, Coen N.
26
Nunes, Paulo Maçãs
25
Rebelo, João
25
Silva, Joana
25
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OECD
122
Instituto Nacional de Estatística <Lissabon>
98
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
78
KSKSKS
66
ISEG - School of Economics and Management, Department of Economics, University of Lisbon
46
International Monetary Fund
46
Faculdade de Economia, Universidade do Porto
42
Banco de Portugal
40
Europäische Kommission
40
Grupo de Estudos Monetários e Financeiros (GEMF), Faculdade de Economia
27
Núcleo de Investigação em Políticas Económicas (NIPE), Universidade do Minho
24
European Centre for the Development of Vocational Training
23
National Bureau of Economic Research
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Portugal
21
Banco de Fomento Nacional
19
Internationaler Währungsfonds
19
EcoMod Network
16
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
16
Organisation for Economic Co-operation and Development
16
Banco de Portugal / Departamento de Estatística e Estudos Económicos
13
Department of Economics, College of William & Mary
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Departamento de Economia, Universidade de Évora
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Gabinete de Estratégia e Estudos (GEE), Ministério da Economia
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Inter-American Development Bank
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International Monetary Fund (IMF)
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Centro de Estudos de Planeamento
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Economics Department, Organisation de Coopération et de Développement Économiques (OCDE)
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Universidade Técnica de Lisboa / Departamento de Economia
11
Centro de Estudos e Formação Avançada em Gestão e Economia (CEFAGE-UE), Universidade de Évora
10
Directorate for Education, Organisation de Coopération et de Développement Économiques (OCDE)
10
Fundação Calouste Gulbenkian
10
Universidade de Lisboa / Instituto de Ciências Sociais
10
Banco de Fomento Nacional <Lissabon>
9
ISEG - School of Economics and Management, GHES - Social and Economic History Research Unit, University of Lisbon
9
International Monetary Fund / European Dept
9
Fundação Calouste Gulbenkian, Centro de Estudos de Economia Agrária
8
Bundesstelle für Außenhandelsinformation <Köln>
7
Centro de Investigação em Inovação Empresarial e do Trabalho (IET), Faculdade de Ciências e Tecnologia
7
Departamento de Economia, Gestão e Engenharia Industrial, Universidade de Aveiro
7
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Análise social : revista do Instituto de Ciências Sociais da Universidade de Lisboa
175
Economia : revista quadrimestral
141
Estudos de economia
131
Discussion paper series / IZA
100
IZA Discussion Papers
89
MPRA Paper
78
Working papers / School of Economics and Management, Technical University of Lisbon, Department of Economics
76
Portuguese economic journal
66
Economia e finanças : anais do Instituto Superior de Ciências Económicas e Financeiras
60
Planeamento
60
IMF country report
51
IMF staff country report
50
Economia : questôes económicas e sociais ; Ec
48
Working Papers Department of Economics
46
Revista de economia
43
Applied economics
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IZA Discussion Paper
42
Discussion paper / Centre for Economic Policy Research
40
Intereconomics : review of European economic policy
39
Ciência e técnica fiscal : boletim da Direcção Geral das Contribuções e Impostos
38
Estudos e documentos de trabalho
37
FEP Working Papers
37
Revista do Centro de Estudos Demográficos, Instituto Nacional de Estatistica
37
Economia e socialismo : ES ; revista mensal de economia política
36
Revista crítica de ciências sociais
33
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
32
Administrative Sciences : open access journal
29
Estudos / Instituto Nacional de Estatística
29
Prospectiva e planeamento
29
GEMF Working Papers
27
Working papers
27
Economia e sociologia
26
Applied economics letters
25
CESifo working papers
24
NIPE Working Papers
24
ECB Working Paper
23
Kom / Kommission der Europäischen Gemeinschaften
22
NBER working paper series
22
Por onde vai a economia portuguesa? : Actas da conferência realizada por ocasião do jubileu académico de Francisco Pereira de Moura
22
Working paper / National Bureau of Economic Research, Inc.
22
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ECONIS (ZBW)
10,800
RePEc
780
Other ZBW resources
254
EconStor
246
USB Cologne (EcoSocSci)
156
ArchiDok
34
BASE
5
OLC EcoSci
4
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1
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1
The moderating effect of channel use on the quality-loyalty relationship in multi-channel e-services
Sousa, Rui
- In:
International journal of quality & reliability management
29
(
2012
)
9
,
pp. 1019-1037
Persistent link: https://www.econbiz.de/10009667796
Saved in:
2
e-banking culture : a comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
Fonseca, Jaime R. S.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 708-716
Persistent link: https://www.econbiz.de/10010407237
Saved in:
3
Heavy users of e-banking and Customer Experience Management : evidences on intrinsic motivation
Cruz, Pedro
;
Salo, Jari
;
Muñoz-Gallego, Pablo
; …
- In:
International journal of electronic business
8
(
2010
)
2
,
pp. 187-209
Persistent link: https://www.econbiz.de/10003964335
Saved in:
4
Effect of gender on trust in online banking : a cross-national comparison
Kivijärvi, Marke
;
Laukkanen, Tommi
;
Cruz, Pedro
- In:
Trust and new technologies : marketing and management …
,
(pp. 74-90)
.
2008
Persistent link: https://www.econbiz.de/10003770836
Saved in:
5
Consumer trust in electronic service consumption : a cross-cultural comparison between Finland and
Portugal
Kivijärvi, Marke
;
Laukkanen, Tommi
;
Cruz, Pedro
- In:
Journal of euromarketing
16
(
2007
)
3
,
pp. 51-65
Persistent link: https://www.econbiz.de/10003496750
Saved in:
6
A comparison of users and non-users of banking self-service technology in
Portugal
Proença, João F.
;
Rodrigues, Maria Antónia
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
2
,
pp. 192-210
Persistent link: https://www.econbiz.de/10008988080
Saved in:
7
Factors influencing the acceptance of financial technology by consumers of traditional financial services in
Portugal
Salgado, Diogo Oliveira
;
Sousa, Bruno
- In:
International journal of management practice : IJMP
15
(
2022
)
5
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013415140
Saved in:
8
Does privacy and ease of use influence user trust in digital banking applications in Spain and
Portugal
?
Martínez-Navalón, Juan-Gabriel
; …
- In:
International entrepreneurship and management journal
19
(
2023
)
2
,
pp. 781-803
Persistent link: https://www.econbiz.de/10014339814
Saved in:
9
The Internet impact on travel purchases : insights from
Portugal
Martins, Carmen
;
Salazar, Ana
;
Inversini, Alessandro
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
2
,
pp. 251-258
Persistent link: https://www.econbiz.de/10011303524
Saved in:
10
Essential functionalities for commercial internet presence : a Portuguese study
Ferreira, Alexandre
;
Antunes, Francisco
- In:
International journal of e-business research : an …
11
(
2015
)
1
,
pp. 56-83
Persistent link: https://www.econbiz.de/10010526514
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