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~subject:"Product quality"
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Product quality
Innovation
24
Dienstleistungsqualität
21
Service quality
21
Dienstleistungssektor
18
Quality management
18
Qualitätsmanagement
18
Service industry
18
Dienstleistung
17
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17
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Kundenzufriedenheit
11
Betriebliche Wertschöpfung
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Dienstleistungsinnovation
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Value creation
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Bundling strategy
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Leistungsbündel
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Produktqualität
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Consumer behaviour
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Konsumentenverhalten
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New product development
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Produktentwicklung
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Customer service
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Kundenservice
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Business services
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Einzelhandel
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New service development
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Retail trade
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Unternehmensdienstleistung
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Witell, Lars
6
Löfgren, Martin
4
Cronemyr, Peter
2
Gustafsson, Anders
2
Bäckström, Ingela
1
Dahlgaard, Jens Jörn
1
Elg, Mattias
1
Gremyr, Ida
1
Hellström, Andreas
1
Langstrand, Jostein
1
Martin, Jason
1
Poksinska, Bozena
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Rönnbäck, Åsa
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The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
International journal of quality and service sciences
1
Quality management journal : QMJ
1
Total quality management & business excellence
1
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ECONIS (ZBW)
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1
Practise what you preach : quality of education in education on quality
Langstrand, Jostein
;
Cronemyr, Peter
;
Poksinska, Bozena
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1202-1212
Persistent link: https://www.econbiz.de/10011528217
Saved in:
2
Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture
Cronemyr, Peter
;
Bäckström, Ingela
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 498-518
Persistent link: https://www.econbiz.de/10011772221
Saved in:
3
Theory of attractive quality and the Kano methodology - the past, the present, and the future
Witell, Lars
;
Löfgren, Martin
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1241-1252
Persistent link: https://www.econbiz.de/10010207256
Saved in:
4
The theory of attractive quality
Witell, Lars
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10008938003
Saved in:
5
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin
;
Witell, Lars
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 235-246
Persistent link: https://www.econbiz.de/10008938672
Saved in:
6
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
7
Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
Saved in:
8
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
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