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Constructing a roadmap to measure the quality of business assessments aimed at curriculum management

Silva, Thanuci; Santos, Regiane dos; Mallet, Débora - In: Journal of education for business 98 (2023) 1, pp. 34-42

Persistent link: https://www.econbiz.de/10013550010

Students' perceptions of service quality at a Greek higher education institute

Vrana, Vasiliki G.; Dimitriadis, Sotirios G.; … - In: International journal of decision sciences, risk and … 6 (2015) 1, pp. 80-102

Persistent link: https://www.econbiz.de/10011471453

Service quality expectations in the fitness center context : a validation of the expectations component of the SERVQUAL scale in Greece

Peitzika, Eirini; Chatzi, Sofia; Kissa, Dimitra - In: Services marketing quarterly 41 (2020) 2, pp. 89-104

Persistent link: https://www.econbiz.de/10012256931

The INSTAQUAL scale : an instrument for measuring service quality of management institutions

Kumar, Sanjeev; Dash, Manoj Kumar - In: International journal of services, economics and management 6 (2014) 4, pp. 377-394

Persistent link: https://www.econbiz.de/10011471749

Application of the Kano model for a better understanding of customer requirements in higher education : a pilot study

Madzík, Peter; Budaj, Pavol; Mikuláš, Dalibor; … - In: Administrative Sciences : open access journal 9 (2019) 1/11, pp. 1-18

Various pieces of information and knowledge turn into "know-how" simply by their application in the market. This applies to all spheres of activities. It is therefore important to know and understand the requirements of customers already in the stage of making a product, and to confront these...

Persistent link: https://www.econbiz.de/10012126991