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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Quality
2,435
quality
1,915
Quality management
457
Produktqualität
448
Product quality
444
Service quality
422
Dienstleistungsqualität
411
service delivery
309
Qualität
280
Theorie
244
Theory
226
Service delivery
215
Customer satisfaction
196
Consumer behaviour
193
Konsumentenverhalten
171
QUALITY
168
Health care
150
TQM
132
Competition
124
Kundenzufriedenheit
123
Krankenhaus
117
Hospital
115
Innovation
111
India
108
USA
105
Productivity
101
Gesundheitsversorgung
100
Supply chain
94
Wettbewerb
94
Gesundheitswesen
93
Health care system
93
Lieferkette
92
Public services
92
Öffentliche Dienstleistung
91
КАЧЕСТВО
91
United States
80
Management
79
competition
79
Speed
73
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81
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Article
394
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28
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1
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386
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386
Graue Literatur
20
Non-commercial literature
20
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18
Arbeitspapier
17
Conference paper
13
Konferenzbeitrag
13
Aufsatz im Buch
7
Book section
7
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1
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1
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1
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1
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English
419
German
4
Author
All
Antony, Jiju
7
Basu, Rana
5
Bhola, Prabha
5
Dahlgaard, Jens Jörn
4
Gharbi, Ali
4
Siciliani, Luigi
4
Toffel, Michael W.
4
Cudney, Elizabeth A.
3
Cândido, Carlos J. F.
3
Gravelle, Hugh
3
Moscelli, Giuseppe
3
Naik, Rakesh
3
Zimon, Dominik
3
Adel, Riham
2
Alawamleh, Mohammad
2
Anttila, Juhani
2
Bernardo, Vitor Zanetti
2
Carvalho, Margarida
2
Cavalcante, C. A. V.
2
Chen, Chi-Kuang
2
Chever, Lisa
2
Dahlgaard-Park, Su Mi
2
Dauner, Friedrich
2
Davis, Mark
2
Fang, Weili
2
Ferreira, Luís M. F. R.
2
Garza-Reyes, Jose Arturo
2
Gerolamo, Mateus Cecílio
2
Grudowski, Piotr
2
Gupta, Ruchita
2
Haslida Abu Hasan
2
Hauck, Zsuzsanna
2
Heyes, Anthony
2
Honda, Ana Carolina
2
Hou, Rui
2
Ibanez, Maria R.
2
Ika, Lavagnon
2
Jha, Sanjay K.
2
Jussila, Kari
2
Kamath, Giridhar
2
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Berliner Wissenschafts-Verlag
1
Hagener Wissenschaftsverlag
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
OECD
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
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International journal of productivity and quality management : IJPQM
27
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
International journal of quality & reliability management
18
International journal of production economics
13
The TQM journal : the international review of organizational improvement
13
European research studies
9
International journal of production research
9
Quality management journal : QMJ
8
International journal of six sigma and competitive advantage : IJSSCA
7
European journal of operational research : EJOR
6
International journal of quality and service sciences
6
The international journal of productivity and performance management : IJPPM
6
Amfiteatru economic : an economic and business research periodical
5
International journal of services and operations management
5
Journal of health organization and management
5
Total quality management & business excellence
5
International journal of business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
Health care management review : HCM review
3
International journal of hospitality management
3
International journal of process management and benchmarking : IJPMB
3
International journal of quality and innovation
3
Journal of education for business
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Problems and perspectives in management : PPM ; international research journal
3
Working papers / Harvard Business School, Division of Research
3
CHE research paper
2
Contemporary economics
2
Economic and environmental studies : a journal for sustainable development ; E&ES
2
Economic research
2
European journal of industrial engineering : EJIE
2
IEEE transactions on engineering management : EM
2
International journal of Indian culture and business management
2
International journal of economic perspectives : IJEP
2
International journal of management practice : IJMP
2
International journal of procurement management
2
International journal of services, economics and management
2
International journal of sustainable economies management : an official publication of the Information Resources Management Association
2
International journal of value chain management : IJVCM
2
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ECONIS (ZBW)
421
EconStor
2
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1
Quality
health care strategies in the improvement of service delivery at the national referral hospitals in Kenya
Owino, Douglas Odhiambo
;
Kinoti, Mary Wanjiru
- In:
DBA Africa management review
5
(
2015
)
2
,
pp. 222-235
Persistent link: https://www.econbiz.de/10012250739
Saved in:
2
Examine the effects of inventory management practices on operational performance in war memorial hospital and Wedam Medical Center, Ghana
Tang, John Zunuo
;
Anane, Augustine
- In:
International journal of procurement management
18
(
2023
)
3
,
pp. 340-356
Persistent link: https://www.econbiz.de/10014432662
Saved in:
3
The role of 3S in big data
quality
: a perspective on operational performance indicators using an integrated approach
Verma, Pratima
;
Kumar, Vimal
;
Mittal, Ankesh
;
Rathore, …
- In:
The TQM journal : the international review of …
35
(
2023
)
1
,
pp. 153-182
Persistent link: https://www.econbiz.de/10014321163
Saved in:
4
An innovative model of service delivery to improve standardisation and market integration : extension framework for ISO 20022 card payments
Bracaglia, Antonio
;
Monetta, Giulia
;
Vanobberghen, William
- In:
Journal of payments strategy & systems
9
(
2015
)
2
,
pp. 180-191
Persistent link: https://www.econbiz.de/10011342244
Saved in:
5
ISS-QUAL : a measure of service
quality
for the information systems function
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
Information systems management
30
(
2013
)
3
,
pp. 250-262
Persistent link: https://www.econbiz.de/10010237831
Saved in:
6
The "control tower" approach to optimising complex service delivery performance
Meekings, Alan
;
Briault, Steve
- In:
Measuring business excellence : the journal of …
17
(
2013
)
3
,
pp. 15-27
Persistent link: https://www.econbiz.de/10010197592
Saved in:
7
Controlling outsourced service delivery : managing service
quality
in business service triads
Iwaarden, Jos van
;
Valk, Wendy van der
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1046-1061
Persistent link: https://www.econbiz.de/10009793758
Saved in:
8
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
9
Evaluating service
quality
and service value in manufacturer-distributor settings : a systems approach
Kivijärvi, Hannu
;
Virta, Aleksi
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 21-46
Persistent link: https://www.econbiz.de/10012584484
Saved in:
10
Retrospective: the effect of guarantees on consumers' evaluation of services
Ostrom, Amy L.
;
Iacobucci, Dawn
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 373-376
Persistent link: https://www.econbiz.de/10011615443
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