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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Service quality
21,628
Dienstleistungsqualität
20,877
Health care
16,335
Gesundheitsversorgung
15,629
Krankenhaus
13,293
Hospital
12,057
Gesundheitswesen
8,867
Health care system
8,414
Customer satisfaction
6,556
Kundenzufriedenheit
6,366
Consumer behaviour
5,253
Konsumentenverhalten
5,223
Deutschland
5,051
USA
5,049
United States
4,825
Gesundheitsvorsorge
4,594
Germany
4,414
Preventive care
4,332
Relationship marketing
4,147
Beziehungsmarketing
4,143
Physicians
4,037
Ärzte
4,032
Theorie
3,937
Theory
3,801
Quality management
3,043
Gesundheitspolitik
3,042
Health policy
2,867
Health
2,624
Patients
2,609
Gesundheit
2,594
Gesundheitskosten
2,535
Health care costs
2,500
Wirtschaftsprüfung
2,499
Financial audit
2,492
Patienten
2,482
health care
1,648
India
1,576
Großbritannien
1,550
Schätzung
1,524
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Online availability
All
Undetermined
1,165
Free
497
Type of publication
All
Article
2,297
Book / Working Paper
846
Journal
15
Type of publication (narrower categories)
All
Article in journal
2,045
Aufsatz in Zeitschrift
2,045
Aufsatz im Buch
240
Book section
240
Hochschulschrift
181
Thesis
146
Graue Literatur
138
Non-commercial literature
138
Collection of articles of several authors
76
Sammelwerk
76
Working Paper
75
Arbeitspapier
73
Conference paper
43
Konferenzbeitrag
43
Case study
40
Fallstudie
40
Bibliografie enthalten
38
Bibliography included
38
Aufsatzsammlung
35
Konferenzschrift
34
Conference proceedings
21
Amtsdruckschrift
20
Government document
20
Lehrbuch
16
Handbook
15
Handbuch
15
Textbook
13
Dissertation u.a. Prüfungsschriften
12
Mehrbändiges Werk
6
Multi-volume publication
6
Collection of articles written by one author
5
Sammlung
5
Article
4
Elektronischer Datenträger
4
Guidebook
4
Ratgeber
4
Advisory report
3
Glossar enthalten
3
Glossary included
3
Gutachten
3
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English
2,565
German
597
Undetermined
3
Czech
1
French
1
Dutch
1
Polish
1
Spanish
1
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Author
All
Bruhn, Manfred
34
Rahman, Zillur
16
Shahin, Arash
16
Talib, Faisal
16
Antony, Jiju
14
McFadden, Kathleen L.
13
Prybutok, Victor R.
12
Cudney, Elizabeth A.
10
Schreier, Gerhard
10
Dahlgaard-Park, Su Mi
9
Dietrich, Martin
8
Gowen, Charles, III.
8
Gremyr, Ida
8
Marimon, Frederic
8
Qureshi, M. N.
8
Bhat, Shreeranga
7
McAlearney, Ann Scheck
7
Chandrasekaran, Aravind
6
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Gupta, Ajay
6
Hellmann, Wolfgang
6
McDermott, Olivia
6
Medeiros, Denise Dumke de
6
Rust, Roland T.
6
Senot, Claire
6
Siciliani, Luigi
6
Sweis, Rateb J.
6
Azam, Mohammed
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Boyer, Kenneth K.
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Dranove, David
5
Fredendall, Lawrence D.
5
Gandhi, Surjit Kumar
5
Gardner, John W.
5
Gijo, E. V.
5
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Institution
All
Hochschulrektorenkonferenz
17
IGI Global
7
OECD
7
Springer Fachmedien Wiesbaden
7
National Bureau of Economic Research
3
Springer-Verlag GmbH
3
Taylor and Francis.
3
Verlag Dr. Kovač
3
Aspen Systems Corporation <Germantown, Md.>
2
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <13., 2008, Berlin>
2
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <21., 2016, Berlin>
2
European Organization for Quality Control
2
Gesellschaft für Qualitätsmanagement in der Gesundheitsversorgung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Mediengruppe Oberfranken - Fachverlage GmbH & Co. KG
2
Nomos Verlagsgesellschaft
2
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Aspen Systems Corporation, Germantown, Md.
1
Association of University Programs in Health Administration
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Carl Hanser Verlag
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutsche Krankenhaus Verlagsgesellschaft mbH
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
102
International journal of productivity and quality management : IJPQM
80
The TQM journal : the international review of organizational improvement
77
International journal of quality & reliability management
68
Quality management journal : QMJ
55
Health care management review : HCM review
52
Total quality management & business excellence
46
International journal of quality and service sciences
37
Journal of health organization and management
36
International journal of services and operations management
32
International journal of six sigma and competitive advantage : IJSSCA
27
International journal of production research
26
Auditing : a journal of practice & theory
22
International journal of hospitality management
22
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
18
Journal of retailing and consumer services
17
SpringerLink / Bücher
16
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
14
International journal of business information systems : IJBIS
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Business process management journal
13
European research studies
13
International journal of contemporary hospitality management
13
International journal of services and operations management : IJSOM
13
Service business
13
The service industries journal
13
European journal of operational research : EJOR
12
International journal of production economics
12
Manufacturing & service operations management : M & SOM
12
International journal of services and standards
11
International journal of services, economics and management
11
Journal of business research : JBR
11
The accounting review : a publication of the American Accounting Association
11
Benchmarking : an international journal
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
Journal of hospitality marketing & management
9
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Source
All
ECONIS (ZBW)
3,098
USB Cologne (EcoSocSci)
44
EconStor
9
OLC EcoSci
6
USB Cologne (business full texts)
1
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1
Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya
;
Wilson, Kathryn S.
- In:
Journal of health organization and management
30
(
2016
)
7
,
pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
Saved in:
2
Assessment of patient safety culture : a comparative case study between
physicians
and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
3
Does physician leadership affect
hospital
quality, operational efficiency, and financial performance?
Tasi, Michael C.
;
Keswani, Aakash
;
Bozic, Kevin J.
- In:
Health care management review : HCM review
44
(
2019
)
3
,
pp. 256-262
Persistent link: https://www.econbiz.de/10012103028
Saved in:
4
Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.
;
Ajitha, Aswathy Asokan
;
Kalpana, P.
; …
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
8
,
pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
Saved in:
5
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
6
Life is all about timing : an examination of differences in treatment quality for trauma
patients
based on
hospital
arrival time
Anderson, David
;
Gao, Guodong
;
Golden, Bruce
- In:
Production and operations management : an international …
23
(
2014
)
12
,
pp. 2178-2190
Persistent link: https://www.econbiz.de/10010479075
Saved in:
7
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
8
Market structure, patient choice and
hospital
quality for elective
patients
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
-
2016
Persistent link: https://www.econbiz.de/10011581333
Saved in:
9
Alternative information processing mechanisms in
hospital
supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong
;
Flynn, Barbara Bechler
;
Narayanan, …
- In:
Decision sciences
54
(
2023
)
5
,
pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
Saved in:
10
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
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