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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Consumer behaviour
83,817
Konsumentenverhalten
81,367
Gender
31,039
Geschlecht
27,492
Relationship marketing
26,444
Beziehungsmarketing
25,768
Brand management
17,810
Markenführung
17,397
Theorie
12,811
Theory
12,613
Brand image
11,257
Markenimage
11,145
Deutschland
8,726
Customer satisfaction
8,402
Germany
8,203
Kundenzufriedenheit
8,185
USA
8,141
United States
7,743
Social Web
6,965
Social web
6,959
gender
6,647
Markenartikel
6,574
Service quality
6,551
Brand
6,542
Dienstleistungsqualität
6,495
Online-Handel
6,135
Online retailing
6,119
Online-Marketing
5,996
Internet marketing
5,949
Weibliche Arbeitskräfte
5,810
Women workers
5,778
Experiment
5,210
Einzelhandel
4,925
Retail trade
4,867
Marketingmanagement
4,846
Marketing management
4,829
Electronic Commerce
4,811
E-commerce
4,629
Lohnstruktur
4,565
Women
4,534
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Undetermined
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113
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Article
643
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242
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550
Aufsatz in Zeitschrift
550
Aufsatz im Buch
87
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87
Hochschulschrift
80
Thesis
72
Graue Literatur
39
Non-commercial literature
39
Bibliografie enthalten
31
Bibliography included
31
Collection of articles of several authors
29
Sammelwerk
29
Case study
23
Fallstudie
23
Arbeitspapier
16
Working Paper
16
Aufsatzsammlung
14
Konferenzschrift
14
Conference paper
12
Konferenzbeitrag
12
Conference proceedings
10
Lehrbuch
10
Textbook
9
Handbook
5
Handbuch
5
Amtsdruckschrift
4
Government document
4
Bibliografie
3
Fallstudiensammlung
2
Glossar enthalten
2
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2
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2
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2
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2
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2
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2
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2
Advisory report
1
Beispielsammlung
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English
662
German
223
Italian
2
Danish
1
French
1
Polish
1
Author
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Bruhn, Manfred
14
Herrmann, Andreas
5
Töpfer, Armin
5
Dietrich, Martin
4
Dwivedi, Yogesh Kumar
4
Helmig, Bernd
4
Masudin, Ilyas
4
Payne, Adrian
4
Smith, Alan D.
4
Stauss, Bernd
4
Bonfanti, Angelo
3
Bürsner, Simone
3
Chin, Kwai Sang
3
Choi, Beom Joon
3
Devadasan, S. R.
3
Fargnoli, Mario
3
Gelbrich, Katja
3
Görgmaier, Dietmar
3
Haber, Nicolas
3
Huber, Frank
3
Jung, Nicole
3
Kiefer, Guido
3
Marimon, Frederic
3
Meister, Holger
3
Meister, Ulla
3
Mysen, Tore
3
Prybutok, Victor R.
3
Rapp, Reinhold
3
Restuputri, Dian Palupi
3
Satapathy, Suchismita
3
Scharnbacher, Kurt
3
Shahin, Arash
3
Svensson, Göran
3
Agwu, Professor Edwin
2
Alt, Elisabeth
2
Amorim, Marlene
2
Batt, Verena
2
Becker, Tilman
2
Benkenstein, Martin
2
Berkel, Ingrid
2
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Thüringen / Landesregierung
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
REFSQ <16, 2010, Essen>
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
2
AMACOM
1
Arbeitsgemeinschaft Alpenländer
1
Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
1
Chartered Institute of Marketing
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
European Association of Agricultural Economists
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Frühjahrstagung Wirtschaftsinformatik <1998, Hamburg>
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Genossenschaftliche Arbeitstagung Südwest <5, 1997, Fulda>
1
Gesellschaft für Qualitätswissenschaft
1
IGI Global
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Johann Heinrich von Thünen-Institut
1
Ludwig-Maximilians-Universität München
1
Münchener Marketing-Symposium <21, 1995>
1
OECD
1
Organisation for Economic Co-Operation and Development
1
Prüfungsverband Südwestdeutscher Wohnungsunternehmen
1
RWTH Aachen
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Technische Universität Hamburg-Harburg
1
Verband der Südwestdeutschen Wohnungswirtschaft
1
W. Kohlhammer GmbH
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
34
International journal of productivity and quality management : IJPQM
17
The TQM journal : the international review of organizational improvement
15
Total quality management & business excellence
14
International journal of quality and service sciences
13
International journal of hospitality management
11
Journal of retailing and consumer services
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of production research
9
International journal of quality & reliability management
9
International journal of contemporary hospitality management
8
International journal of services and operations management
8
Europäische Hochschulschriften / 5
7
Gabler Edition Wissenschaft
7
International journal of production economics
7
Quality management journal : QMJ
7
The service industries journal
7
Journal of business research : JBR
6
Managing service quality : MSQ ; an international journal
6
The journal of services marketing
6
Benchmarking : an international journal
5
Journal of business-to-business marketing
5
Journal of open innovation : technology, market, and complexity
5
Basler Schriften zum Marketing
4
Benchmarking : an international journal ; BIJ
4
Cogent business & management
4
European journal of operational research : EJOR
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of project management : the journal of The International Project Management Association
4
Journal of business economics : JBE
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
Administrative Sciences : open access journal
3
Amfiteatru economic : an economic and business research periodical
3
Asia Pacific journal of marketing and logistics
3
European Sport management quarterly : ESMQ
3
European research studies
3
Gabler-Edition Wissenschaft
3
International journal of business excellence
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
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Source
All
ECONIS (ZBW)
880
USB Cologne (EcoSocSci)
3
EconStor
1
OLC EcoSci
1
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885
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1
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
2
Is brand experience a good mediator? : an empirical study on ISP sector
Durmaz, Osman
-
2022
Persistent link: https://www.econbiz.de/10012887922
Saved in:
3
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
4
Understanding the formation process of negative customer engagement behaviours : a quantitative and qualitative interpretation
Zang, Luning
;
Liu, Yuying
;
Sun, Xiaojing
;
Wen, Decheng
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 170-201
Persistent link: https://www.econbiz.de/10014513347
Saved in:
5
How can a quantitative analysis of Kano's model be improved further for better understanding of customer needs?
Kirgizov, Ulugbek Abdumalikovich
;
Kwak, Choonjong
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1605-1624
Persistent link: https://www.econbiz.de/10013415859
Saved in:
6
Antecedents and consequences of effective customer participation : the role of customer education and service modularity
Shah, Syed Aamir Ali
;
Jajja, Muhammad Shakeel Sadiq
; …
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 697-720
Persistent link: https://www.econbiz.de/10014339773
Saved in:
7
Omnichannel retailing with brand engagement, trust and loyalty in banking : the moderating role of personal innovativeness
Quynh Tran Xuan
;
Hanh T.H. Truong
;
Tri Vo Quang
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 663-694
Persistent link: https://www.econbiz.de/10014267112
Saved in:
8
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
9
Proactive management of customer relationship quality : an empirical investigation of mobile phone companies
Dinulescu, Catalin C.
;
Visinescu, Lucian L.
;
Prybutok, …
- In:
Journal of decision systems
27
(
2018
)
3
,
pp. 187-211
Persistent link: https://www.econbiz.de/10012164222
Saved in:
10
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
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