//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Qualitätsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Patient consideration of local...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
Service quality
21,814
Gesundheitswesen
21,478
Dienstleistungsqualität
21,063
Health care system
18,900
Health care
16,535
Gesundheitsversorgung
15,828
Customer satisfaction
15,559
Kundenzufriedenheit
13,976
Krankenhaus
13,465
Hospital
12,229
Consumer behaviour
8,653
Konsumentenverhalten
8,456
Relationship marketing
7,196
Beziehungsmarketing
7,152
Deutschland
6,654
USA
6,324
United States
5,897
Germany
5,738
Gesundheitspolitik
5,351
Health policy
4,914
Gesundheitsvorsorge
4,625
Preventive care
4,350
Theorie
4,220
Theory
4,148
Gesundheit
3,488
Health
3,472
Gesundheitskosten
3,446
Quality management
3,418
Health care costs
3,383
Patients
2,660
Wirtschaftsprüfung
2,552
Financial audit
2,543
Patienten
2,533
Großbritannien
2,313
United Kingdom
2,209
Gesundheitsökonomik
2,094
Health economics
2,084
India
2,051
Indien
1,970
more ...
less ...
Online availability
All
Undetermined
1,257
Free
537
Type of publication
All
Article
2,542
Book / Working Paper
1,015
Journal
17
Type of publication (narrower categories)
All
Article in journal
2,241
Aufsatz in Zeitschrift
2,241
Aufsatz im Buch
280
Book section
280
Hochschulschrift
206
Thesis
164
Graue Literatur
158
Non-commercial literature
158
Collection of articles of several authors
87
Sammelwerk
87
Working Paper
86
Arbeitspapier
83
Case study
54
Fallstudie
54
Conference paper
48
Konferenzbeitrag
48
Aufsatzsammlung
47
Bibliografie enthalten
44
Bibliography included
44
Konferenzschrift
42
Conference proceedings
24
Lehrbuch
24
Amtsdruckschrift
20
Dissertation u.a. Prüfungsschriften
20
Government document
20
Textbook
16
Handbook
15
Handbuch
15
Mehrbändiges Werk
8
Multi-volume publication
8
Collection of articles written by one author
5
Sammlung
5
Article
4
Elektronischer Datenträger
4
Guidebook
4
Ratgeber
4
Advisory report
3
Glossar enthalten
3
Glossary included
3
Gutachten
3
more ...
less ...
Language
All
English
2,853
German
715
Undetermined
9
Polish
3
Swedish
2
Czech
1
Danish
1
French
1
Dutch
1
Spanish
1
more ...
less ...
Author
All
Bruhn, Manfred
34
Rahman, Zillur
18
Talib, Faisal
18
Shahin, Arash
16
Antony, Jiju
15
McFadden, Kathleen L.
13
Prybutok, Victor R.
12
Cudney, Elizabeth A.
10
Schreier, Gerhard
10
Dahlgaard-Park, Su Mi
9
Dietrich, Martin
8
Gowen, Charles, III.
8
Gremyr, Ida
8
Marimon, Frederic
8
Medeiros, Denise Dumke de
8
Qureshi, M. N.
8
Bhat, Shreeranga
7
McAlearney, Ann Scheck
7
Melo, Fagner José Coutinho de melo
7
Rust, Roland T.
7
Chakraborty, Subhajit
6
Chandrasekaran, Aravind
6
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Gupta, Ajay
6
Hellmann, Wolfgang
6
Hensen, Peter
6
McDermott, Olivia
6
Senot, Claire
6
Siciliani, Luigi
6
Stauss, Bernd
6
Sweis, Rateb J.
6
Witell, Lars
6
Azam, Mohammed
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Boyer, Kenneth K.
5
Bäckström, Ingela
5
Börchers, Kirstin
5
more ...
less ...
Institution
All
Hochschulrektorenkonferenz
17
Springer Fachmedien Wiesbaden
13
IGI Global
7
OECD
7
Springer-Verlag GmbH
5
National Bureau of Economic Research
3
Taylor and Francis.
3
Verlag Dr. Kovač
3
Aspen Systems Corporation <Germantown, Md.>
2
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <13., 2008, Berlin>
2
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <21., 2016, Berlin>
2
European Organization for Quality Control
2
Forschungsgemeinschaft Qualitätssicherung
2
Gesellschaft für Qualitätsmanagement in der Gesundheitsversorgung
2
Hochschule <Wismar> / Fachbereich Wirtschaft
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Mediengruppe Oberfranken - Fachverlage GmbH & Co. KG
2
Nomos Verlagsgesellschaft
2
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
2
University of Madras / Department of Commerce
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Aspen Systems Corporation, Germantown, Md.
1
Association of University Programs in Health Administration
1
Bertelsmann Stiftung
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Carl Hanser Verlag
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Kundenzufriedenheit
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
121
International journal of productivity and quality management : IJPQM
99
The TQM journal : the international review of organizational improvement
91
International journal of quality & reliability management
73
Quality management journal : QMJ
59
Total quality management & business excellence
54
Health care management review : HCM review
53
International journal of quality and service sciences
42
Journal of health organization and management
41
International journal of services and operations management
33
International journal of six sigma and competitive advantage : IJSSCA
32
International journal of production research
29
International journal of hospitality management
23
SpringerLink / Bücher
23
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
20
Amfiteatru economic : an economic and business research periodical
18
Journal of retailing and consumer services
17
The service industries journal
16
Business process management journal
15
International journal of contemporary hospitality management
15
Managing service quality : MSQ ; an international journal
15
Cogent business & management
14
European journal of operational research : EJOR
14
International journal of business information systems : IJBIS
14
International journal of production economics
14
International journal of services and operations management : IJSOM
14
Journal of air transport management
14
European research studies
13
International journal of services and standards
13
Service business
13
International journal of services, economics and management
12
Manufacturing & service operations management : M & SOM
12
The accounting review : a publication of the American Accounting Association
12
Benchmarking : an international journal
11
Journal of business research : JBR
11
Europäische Hochschulschriften / 5
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
more ...
less ...
Source
All
ECONIS (ZBW)
3,473
USB Cologne (EcoSocSci)
81
EconStor
10
OLC EcoSci
6
USB Cologne (business full texts)
4
Showing
1
-
10
of
3,574
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
2
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
3
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
4
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
5
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
6
Patient satisfaction in
hospital
emergency services : a perspective from Portugal
Polónia, Daniel Ferreira
;
Dias, Ana Alexandra da Costa
; …
- In:
International journal of productivity and quality …
31
(
2020
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
Saved in:
7
Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis
- In:
Operational research : an international journal
21
(
2021
)
2
,
pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
Saved in:
8
Lean Six Sigma application in healthcare of
patients
Chaurasia, Basant
;
Garg, Dixit
;
Agarwal, Ashish
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
3
,
pp. 275-282
Persistent link: https://www.econbiz.de/10011858586
Saved in:
9
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
10
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->