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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Quality management
32
Service quality
28
Dienstleistungsqualität
27
Iran
26
Customer satisfaction
24
Kundenzufriedenheit
20
Kano model
13
Lieferkette
13
Supply chain
13
Performance measurement
12
Performance-Messung
12
Multi-criteria analysis
11
Multikriterielle Entscheidungsanalyse
11
Beziehungsmarketing
10
Relationship marketing
10
AHP approach
9
AHP-Verfahren
9
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Hotel industry
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Hotellerie
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Innovation management
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Innovationsmanagement
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Product design
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Consumer behaviour
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Innovation
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Konsumentenverhalten
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Manufacturing industries
6
Measurement
6
Messung
6
New product development
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Produktgestaltung
6
Stahlindustrie
6
Steel industry
6
Brand management
5
Data envelopment analysis
5
Data-Envelopment-Analyse
5
Flexibles Fertigungssystem
5
Human Resource Management
5
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English
32
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Shahin, Arash
32
Balouei Jamkhaneh, Hadi
4
Dabestani, Reza
3
Goharshenasan, Ali
3
Shahin, Reza
3
Shirouyehzad, Hadi
3
Aboumasoudi, Abbas Sheikh
2
Attafar, Ali
2
Geramian, Arash
2
Janatyan, Nasibeh
2
Rabbanimehr, Maedeh
2
Saljoughian, Mohammad
2
Abedi, Saeed
1
Aghaei, Razieh
1
Akasheh, Sajad
1
Alinavaz, Mehdi
1
Ansari, Azarnoush
1
Antony, Jiju
1
ArabYarmohammadi, Mohammad
1
Bandarrigian, Sara
1
Dehghan, Ali
1
Esmaelian, Majid
1
Forouzan, Batul
1
Hosseini Cheryani, Sayedeh Zahra
1
Iraj, Elham Bagheri
1
Isfahani, Noushin Ghofrani
1
Jahanyan, Saeed
1
Janatyan, Nassibeh
1
Kamali, Ahmad
1
Khademolqorani, Shakiba
1
Khamoushpour, Behnam
1
Kheradmandnia, Manouchehr
1
Khodadady, Zahra
1
Khodaparastan, Mahya
1
Masoudi, Ehsan
1
Minaei, Behzad
1
Mohamadi, Dariush
1
Nasirzaheh, Nahid
1
Parkouhi, Sahar Valipour
1
Ranjbar, Mohammad Javad
1
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International journal of productivity and quality management : IJPQM
10
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Benchmarking : an international journal
2
International journal of procurement management
2
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of applied management science
1
International journal of business excellence
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
32
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1
Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services
Shahin, Arash
;
Iraj, Elham Bagheri
;
Shahrestani, …
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
Saved in:
2
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
Saved in:
3
Design for Six Sigma (DFSS) : lessons learned from world-class companies
Shahin, Arash
- In:
International journal of six sigma and competitive …
4
(
2008/09
)
1
,
pp. 48-59
Persistent link: https://www.econbiz.de/10003733332
Saved in:
4
Comparison of organisational excellence based on the model of Peters and Waterman with case study in the steel industry
Forouzan, Batul
;
Attafar, Ali
;
Shahin, Arash
- In:
International journal of procurement management
7
(
2014
)
4
,
pp. 450-472
Persistent link: https://www.econbiz.de/10011279823
Saved in:
5
Service quality gaps & Six Sigma
Dehghan, Ali
;
Shahin, Arash
;
Zenouzi, Bahman
- In:
Journal of management research
4
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009725902
Saved in:
6
Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash
;
Rabbanimehr, Maedeh
- In:
International journal of procurement management
6
(
2013
)
3
,
pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
Saved in:
7
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
8
Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
9
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
10
EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
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