Busu, Cristian; Busu, Mihail - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1035-1049
The present paper brings into discussion Edwards Deming’s conceptualized model of Total Quality Management highlighting different phases within its evolution as it is seen in the economic literature. A temporal incursion allows a better understanding of the way quality standards implemented by...