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Quality management, environmental management and firm performance : a review of empirical studies and issues of integration

Molina Azorín, José Francisco; Tarín, Juan J.; … - In: International journal of management reviews : IJMR 11 (2009) 2, pp. 197-222

Persistent link: https://www.econbiz.de/10003847186

Is it worthwhile to be a quality certified hotel? : evidence form Spain

Tarí, Juan José; Claver Cortés, Enrique; … - In: International journal of quality & reliability management 26 (2009) 9, pp. 850-864

Persistent link: https://www.econbiz.de/10009527136

Areas of improvement in certified firms advancing towards TQM

Claver, Enrique; José Tarí, Juan; Molina, José Francisco - In: International Journal of Quality & Reliability Management 19 (2002) 8/9, pp. 1014-1036

This paper, which is part of a wider research process, identifies the categories of quality management, from the answers provided by those responsible for quality in 106 certified firms, in order to determine the importance of these categories, identify areas for improvement to progress beyond...

Persistent link: https://www.econbiz.de/10014800160

Internal and external drivers for quality certification in the service industry : do they have different impacts on success?

Tari, Juan José; Heras-Saizarbitoria, Iñaki; Dick, Gavin - In: Service business 8 (2014) 2, pp. 337-354

Persistent link: https://www.econbiz.de/10010351403

Organisational characteristics and quality improvement : an exploratory investigation

Muhammad Madi Bin Abdullah; Tari, Juan José - In: Journal for global business advancement : JGBA 4 (2011) 3, pp. 260-278

Persistent link: https://www.econbiz.de/10009382923

Integration of quality management and environmental management systems : similarities and the role of the EFQM model

Tarí, Juan José; Molina Azorín, José Francisco - In: The TQM journal : the international review of … 22 (2010) 6, pp. 687-701

Persistent link: https://www.econbiz.de/10008737774

The effects of quality and environmental management on competitive advantage : a mixed methods study in the hotel industry

Molina Azorín, José Francisco; Tarí, Juan José; … - In: Tourism management : research, policies, practice 50 (2015), pp. 41-54

Persistent link: https://www.econbiz.de/10011312671

Quality management and performance in the hotel industry : a literature review

Tarí, Juan José; Molina Azorín, José Francisco; … - In: Action-based quality management : strategy and tools …, (pp. 1-12). 2014

Persistent link: https://www.econbiz.de/10011556860

How do dynamic capabilities explain hotel performance?

Pereira-Moliner, Jorge; Molina Azorín, José Francisco; … - In: International journal of hospitality management 98 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10013198480

Organizational design, quality management and competitive advantage in hotels

Pereira-Moliner, Jorge; Pertusa-Ortega, Eva M.; Tarí, … - In: International journal of contemporary hospitality management 28 (2016) 4, pp. 762-784

Persistent link: https://www.econbiz.de/10011585328