//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Quality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The role of national culture o...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Quality management
Service quality
45
Dienstleistungsqualität
43
Consumer behaviour
41
Konsumentenverhalten
38
Customer satisfaction
29
Kundenzufriedenheit
27
Ghana
23
United States
21
USA
17
Qualitätsmanagement
16
Relationship marketing
15
Beziehungsmarketing
14
Marketing management
12
Marketingmanagement
12
Brand management
11
Markenführung
11
Online retailing
10
Online-Handel
10
Hospital
8
Internet marketing
8
Krankenhaus
8
Online-Marketing
8
Product quality
8
United Kingdom
8
Fast-food industry
7
Firm performance
7
Innovation adoption
7
Innovationsakzeptanz
7
Market orientation
7
PLS-SEM
7
Produktqualität
7
Schnellgastronomie
7
Students
7
service quality
7
Advertising
6
Africa
6
B-to-B-Marketing
6
Business-to-business marketing
6
China
6
more ...
less ...
Online availability
All
Undetermined
6
Free
1
Type of publication
All
Article
14
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
16
Author
All
Prybutok, Victor R.
14
Blankson, Charles
3
Zhang, Xiaoni
3
Boakye, Kwabena G.
2
Prybutok, Victor
2
Qin, Hong
2
Abdullah, A. B. M.
1
Ashton, Triss
1
David, Alsius
1
Dinulescu, Catalin C.
1
Evangelopoulos, Nicholas
1
Hossain, Muhammad Muazzem
1
Liu, Xiaotong
1
McGinnis, Thomas C.
1
Peak, Daniel A.
1
Peng, Xianghui
1
Prybutok, Gayle
1
Ryan, Sherry D.
1
Scott, Rebecca A.
1
Senn, William D.
1
Sharp, Jason H.
1
Talukder, Majharul
1
Visinescu, Lucian L.
1
Xu, Lu
1
Zhou, Jun
1
more ...
less ...
Published in...
All
Quality management journal : QMJ
7
International journal of services and standards
2
Journal of decision systems
2
Administrative Sciences : open access journal
1
Health marketing quarterly
1
International journal of productivity and quality management : IJPQM
1
Operations management research : OMR ; advancing practice through theory
1
Thunderbird international business review
1
more ...
less ...
Source
All
ECONIS (ZBW)
16
Showing
1
-
10
of
16
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
2
Quantitative comparison of measurements of urgent care service quality
Qin, Hong
;
Prybutok, Victor
;
Prybutok, Gayle
- In:
Health marketing quarterly
33
(
2016
)
1
,
pp. 59-77
Persistent link: https://www.econbiz.de/10011460430
Saved in:
3
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
4
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
5
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
6
Introduction to the special issue on quality management in healthcare
Prybutok, Victor R.
;
Zhang, Xiaoni
- In:
Quality management journal : QMJ
17
(
2010
)
4
,
pp. 7
Persistent link: https://www.econbiz.de/10008697525
Saved in:
7
Special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008697527
Saved in:
8
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
9
Exponentially weighted moving average control charts for monitoring customer service quality comments
Ashton, Triss
;
Evangelopoulos, Nicholas
;
Prybutok, Victor R.
- In:
International journal of services and standards
8
(
2012/13
)
3
,
pp. 230-246
Persistent link: https://www.econbiz.de/10010363737
Saved in:
10
Q-TAM : a quality technology acceptance model for technology operations managers
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Operations management research : OMR ; advancing …
7
(
2014
)
1/2
,
pp. 13-23
Persistent link: https://www.econbiz.de/10010413776
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->