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Theory of attractive quality and life cycles of quality attributes

Löfgren, Martin; Witell, Lars; Gustafsson, Anders - In: The TQM journal : the international review of … 23 (2011) 2, pp. 235-246

Persistent link: https://www.econbiz.de/10008938672

Identifying ideas of attractive quality in the innovation process

Witell, Lars; Löfgren, Martin; Gustafsson, Anders - In: The TQM journal : the international review of … 23 (2011) 1, pp. 87-99

Persistent link: https://www.econbiz.de/10008938680

Identifying ideas of attractive quality in the innovation process

Witell, Lars; Löfgren, Martin; Gustafsson, Anders - In: The TQM Journal 23 (2011) 1, pp. 87-99

Purpose – The purpose of this study is to investigate whether and how new ideas generated by customers can be used in a process of attractive quality creation. In addition, it aims to discover whether ideas identified as attractive early in the innovation process have certain characteristics...

Persistent link: https://www.econbiz.de/10015031933

Two decades of using Kano's theory of attractive quality : a literature review

Löfgren, Martin; Witell, Lars - In: Quality management journal : QMJ 15 (2008) 1, pp. 59-75

Persistent link: https://www.econbiz.de/10003783531

Quality management systems and value creation

Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254

Persistent link: https://www.econbiz.de/10003917481

Quality improvement activities in Swedish industry : drivers, approaches, and outcomes

Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216

Persistent link: https://www.econbiz.de/10003996743

Changing from a product to a process perspective for service improvements in a manufacturing company

Cronemyr, Peter; Witell, Lars - In: The TQM journal : the international review of … 22 (2010) 1, pp. 26-40

Persistent link: https://www.econbiz.de/10003943604

The role of quality managers in contemporary organisations

Elg, Mattias; Gremyr, Ida; Hellström, Andreas; Witell, Lars - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 795-806

Persistent link: https://www.econbiz.de/10009424225

Using interventions to change the quality profile of an organisation

Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45

Persistent link: https://www.econbiz.de/10009754727

Changing quality initiative : does the quality profile really change?

Johansson, Elisabeth; Witell, Lars; Elg, Mattias - In: Total quality management & business excellence : an … 24 (2013) 1, pp. 79-90

Persistent link: https://www.econbiz.de/10009723455