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~subject:"Relationship marketing"
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Relationship marketing
Einzelhandel
17,661
Retail trade
15,060
Hamburg
4,304
Deutschland
4,242
Consumer behaviour
4,073
Konsumentenverhalten
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Theorie
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Online-Handel
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Online retailing
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Germany
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Pricing strategy
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India
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Wettbewerb
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United Kingdom
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Brand management
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Markenführung
672
Customer satisfaction
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Kundenzufriedenheit
656
Handel
652
Competition
630
Lieferantenmanagement
610
Supplier relationship management
609
Lebensmitteleinzelhandel
557
Food retailing
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Service quality
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Dienstleistungsqualität
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Gil Saura, Irene
15
Grewal, Dhruv
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Schramm-Klein, Hanna
11
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Kumar, V.
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
6
Steinmann, Sascha
6
Berenguer Contrí, Gloria
5
Breugelmans, Els
5
Devaraj, K.
5
Hübner, Alexander
5
Khare, Arpita
5
Louis, Didier
5
Molinillo, Sebastian
5
Riekhof, Hans-Christian
5
Ritschel, Falk
5
Roggeveen, Anne L.
5
Ruiz-Molina, Maria-Eugenia
5
Ruiz-Molina, María-Eugenia
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Sequeira, A. H.
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Shenoy, Seema
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Sheth, Jagdish N.
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Soni, Pavleen
5
Wagner, Gerhard
5
Ziliani, Cristina
5
Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
Chebat, Jean-Charles
4
Dabija, Dan-Cristian
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Gao, Fei
4
Gustafsson, Anders
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Jebarajakirthy, Charles
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A. C. Nielsen Company <Northbrook, Ill.>
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Berlin / Senatsverwaltung für Wirtschaft und Betriebe
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Bundesverband des Deutschen Textil-Einzelhandels
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Graduate School of Business Administration
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Kega
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Organisation for Economic Co-operation and Development
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Oxford Institute of Retail Management
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Wirtschaftsjunioren Hamburg
1
ayway media GmbH
1
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Journal of retailing and consumer services
176
Journal of business research : JBR
46
Journal of retailing
46
The international review of retail, distribution and consumer research
44
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
12
Journal of the Academy of Marketing Science
11
Marketing intelligence & planning
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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ECONIS (ZBW)
1,318
Other ZBW resources
2
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1
A comparison of brand loyalty and store loyalty
Lamb, T. J.
;
Goodhardt, G. J.
-
1988
Persistent link: https://www.econbiz.de/10000131907
Saved in:
2
Competition and customer relationship in the retail credit markets
Bisoni, Cesare
;
Landi, Andrea
-
1994
Persistent link: https://www.econbiz.de/10000146463
Saved in:
3
The king is naked : discovering that frequent customers may not be your best friend
Joia, Luiz Antonio
;
Sanz, Paulo Sérgio da Silva
- In:
Web technologies for commerce and services online
,
(pp. 135-148)
.
2008
Persistent link: https://www.econbiz.de/10003634201
Saved in:
4
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
5
B2C-Factoring für Händler : mehr Wachstum und weniger Risiko ; zusätzliche Liquidität und Planungssicherheit
Zevenhuizen, Johan
;
Rürup, Philip
- In:
Finanzierung, Leasing, Factoring : FLF
55
(
2008
)
4
,
pp. 183-186
Persistent link: https://www.econbiz.de/10003731793
Saved in:
6
Cross-buying in retailing: drivers and consequences
Kumar, V.
;
George, Morris
;
Pancras, Joseph
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 15-27
Persistent link: https://www.econbiz.de/10003732227
Saved in:
7
Kundeninteraktion über mobile Services im Handel
Rudolph, Thomas
;
Emrich, Oliver
- In:
Erfolgsfaktoren des Mobile Marketing : [Strategien, …
,
(pp. 261-278)
.
2008
Persistent link: https://www.econbiz.de/10003753450
Saved in:
8
The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko
;
Dawson, John A.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
Saved in:
9
Consumer perceptions of business-to-consumer relationships in electronic retail environments : a means-end chain approach
Kearns, Ryan
;
Hair, Neil
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10003762582
Saved in:
10
Defensive relationship marketing : avoiding decreasing sales from customers in consumer goods mass markets
Moeller, Sabine
;
Faßnacht, Martin
;
Klose, Sonja
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
2
,
pp. 197-215
Persistent link: https://www.econbiz.de/10003770085
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