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~subject:"Relationship marketing"
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Relationship marketing
Consumer behaviour
82,001
Konsumentenverhalten
79,521
Service quality
21,446
Dienstleistungsqualität
20,695
Einzelhandel
17,671
Retail trade
15,070
Theorie
11,997
Theory
11,748
Ethnische Gruppe
11,077
Beziehungsmarketing
10,980
Ethnic group
10,523
Customer satisfaction
9,270
Kundenzufriedenheit
8,932
USA
8,781
United States
8,237
Brand management
7,758
Markenführung
7,714
Deutschland
6,915
Brand image
6,742
Markenimage
6,703
Online-Handel
6,252
Online retailing
6,236
Germany
5,866
Social Web
4,833
Social web
4,831
Online-Marketing
4,533
Internet marketing
4,522
Electronic Commerce
4,509
Brand
4,368
Markenartikel
4,368
E-commerce
4,349
India
3,737
Experiment
3,693
Indien
3,668
Werbewirkung
3,630
Advertising effects
3,592
Verbraucherverhalten
3,573
Pricing strategy
3,535
Preismanagement
3,530
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5,251
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1,762
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9,056
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3
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research-article
44
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Han, Heesup
47
Hollebeek, Linda D.
35
Mattila, Anna S.
34
Gil Saura, Irene
30
Kumar, V.
30
Verhoef, Peter C.
30
Bruhn, Manfred
27
Prentice, Catherine
27
Loureiro, Sandra Maria Correia
25
Klaus, Philipp
22
Rather, Raouf Ahmad
22
Huber, Frank
21
Bang, Nguyen
20
Grewal, Dhruv
19
Ahn, Jiseon
18
Hyun, Sunghyup Sean
18
Mittal, Vikas
18
Usman, Osly
18
Gustafsson, Anders
17
Khan, Imran
17
McColl-Kennedy, Janet R.
17
Quach, Sara
17
So, Kevin Kam Fung
17
Wong, IpKin Anthony
17
Bauer, Hans H.
16
Evanschitzky, Heiner
16
Herrmann, Andreas
16
Schramm-Klein, Hanna
16
Swoboda, Bernhard
16
Walsh, Gianfranco
16
Balaji, M. S.
15
Bijmolt, Tammo H. A.
15
Japutra, Arnold
15
Lemon, Katherine N.
15
Rahman, Zillur
15
Sesé, F. Javier
15
Sreejesh, S.
15
Thaichon, Park
15
Wangenheim, Florian von
15
Aksoy, Lerzan
14
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American Marketing Association
8
Springer Fachmedien Wiesbaden
7
IGI Global
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
De Gruyter Oldenbourg
2
European Health Care Conference <2, 2011, Hamburg>
2
Friedrich-Schiller-Universität Jena
2
Logos Verlag Berlin
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Springer-Verlag GmbH
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2024, Online>
1
AMA Winter Academic Conference <2024, Saint Pete Beach, Fla.>
1
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Bertelsmann Stiftung
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Customs Co-operation Council
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
European Marketing Academy
1
Fraunhofer-Informationszentrum Raum und Bau
1
Gesellschaft für Ökologische Kommunikation mbH
1
Gesundheitsstadt Berlin e.V.
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Graduate School of Business Administration
1
Great Britain / Customs Establishment
1
Haufe-Lexware GmbH & Co. KG
1
INSEAD
1
Institut für Markt- und Distributionsforschung <Köln>
1
Intergovernmental Maritime Consultative Organization
1
International Conference on Services Management <North Cyprus)>
1
Kanada / Department of Industry, Trade and Commerce
1
Kega
1
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Published in...
All
Journal of retailing and consumer services
520
Journal of business research : JBR
401
International journal of hospitality management
207
The journal of services marketing
158
The service industries journal
110
The journal of product & brand management
99
Journal of the Academy of Marketing Science
94
Journal of hospitality marketing & management
90
International journal of contemporary hospitality management
88
Journal of travel and tourism marketing
85
The journal of brand management : an international journal
85
Cogent business & management
84
Asia Pacific journal of marketing and logistics
81
Journal of retailing
81
Journal of strategic marketing
80
Psychology & marketing
79
Industrial marketing management : the international journal for industrial and high-tech firms
76
Journal of service management
73
Journal of service research : JSR
68
Services marketing quarterly
67
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
Service business
64
Tourism management : research, policies, practice
64
The international review of retail, distribution and consumer research
63
International journal of retail & distribution management
62
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
62
Journal of marketing
59
Marketing intelligence & planning
59
European journal of marketing : EJM
57
SpringerLink / Bücher
55
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
49
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
49
The international journal of bank marketing : IJBM
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
47
International journal of retail and distribution management
46
International journal of internet marketing and advertising : IJIMA
45
International journal of electronic customer relationship management : IJECRM
42
International journal of electronic marketing and retailing : IJEMR
42
Journal of service research
42
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
40
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Source
All
ECONIS (ZBW)
10,955
Other ZBW resources
62
BASE
2
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Service nepotism in the marketplace?
Rosenbaum, Mark S.
;
Walsh, Gianfranco
- In:
British journal of management : BJM
23
(
2012
)
2
,
pp. 241-256
Persistent link: https://www.econbiz.de/10009564817
Saved in:
2
Customer service-orientation of small retail business owners in Austria, the Czech Republic, Hungary,
Latvia
, Slovakia, and Slovenia
Carraher, Shawn
;
Parnell, John A.
;
Spillan, John E.
- In:
Baltic journal of management
4
(
2009
)
3
,
pp. 251-268
Persistent link: https://www.econbiz.de/10003893969
Saved in:
3
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
4
Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
5
Modelling the relationship among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy context
Rajic, Tamara
;
Dado, Jaroslav
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1096-1110
Persistent link: https://www.econbiz.de/10009793748
Saved in:
6
The relationship between service quality and customer loyalty in specialty supermarkets : empirical evidence in Vietnam
Hang, Nguyen Thu
;
Nguyen Hue Minh
;
Anh Chi Phan
; …
- In:
International journal of business and economics …
3
(
2014
)
5
,
pp. 178-186
Persistent link: https://www.econbiz.de/10010508702
Saved in:
7
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
Saved in:
8
Service quality in retail market : effect on attitude, satisfaction and loyalty to the store brands
Tebourbi, Sameh
;
Khemakhem, Romdhane
- In:
International journal of business performance and …
9
(
2017
)
3
,
pp. 181-201
Persistent link: https://www.econbiz.de/10011855717
Saved in:
9
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
10
Interceding of repurchase intention between e-loyalty and word of mouth advocacy : a study of behavioural consequences and antecedents of e-loyalty
Gulati, Shabnam
;
Gursimranjit Singh
;
Kumar, Arvind
- In:
International journal of electronic business : IJEB
18
(
2023
)
3
,
pp. 299-319
Persistent link: https://www.econbiz.de/10014309296
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