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Antecedents and consequences of tourist satisfaction : a literature review

Adinegara, G. N. Joko; Suprapti, Ni Wayan Sri; Yasa, Ni … - In: ASEAN marketing journal : Association of Southeast … 9 (2017) 2, pp. 69-79

Persistent link: https://www.econbiz.de/10011916571

Determinants of trip choice, satisfaction and loyalty in an eco-tourism destination : a modelling study on the Shiretoko Peninsula, Japan

Romão, João; Neuts, Bart; Nijkamp, Peter; Shikida, Asami - In: Ecological economics : the transdisciplinary journal of … 107 (2014), pp. 195-205

Persistent link: https://www.econbiz.de/10011280267

Tourism curricula, entrepreneurial engagement and stakeholders’ satisfaction : economics and relationship marketing of universities

Besana, Angela; Esposito, Annamaria - In: Eurasian business review 7 (2017) 3, pp. 375-388

. Relationship marketing becomes a priority in order to manage relationships with stakeholders and to create a competitive edge for … the university. The entrepreneurial engagement is evident in all above-mentioned practices in tourism curricula in the … Italian university. The aim of the paper is cluster analysis of satisfaction of 100 entrepreneurs of the tourism industry who …

Persistent link: https://www.econbiz.de/10011813506

Qualitätszeichen im Tourismus : Vermarktung und Wahrnehmung von Leistungen

Weiermair, Klaus (ed.); Abfalter, Dagmar (contributor) - 2004

Persistent link: https://www.econbiz.de/10002071330

Strategic marketing in tourism services

Tsiotsou, Rodoula H. (ed.) - 2012

Persistent link: https://www.econbiz.de/10013550506

Customer engagement in the hotel industry : perceptions of hotel staff and guests

Järvi, Henna - In: International journal of business innovation and research 18 (2019) 1, pp. 109-127

Persistent link: https://www.econbiz.de/10011982392

Word-of-mouth in social media : the case of Polish tourist industry

Deszczyński, Bartosz - In: International journal of management and economics 53 (2017) 4, pp. 93-114

statistical and qualitative analysis of online word-of-mouth communication. Its main finding is that even if online marketing is a …

Persistent link: https://www.econbiz.de/10012027004

Customer psychological empowerment as a critical source of customer engagement

Morrongiello, Caroline; N’Goala, Gilles; Kreziak, … - In: International studies of management and organization 47 (2017) 1, pp. 61-87

Persistent link: https://www.econbiz.de/10011657590

Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations

Zouni, Georgia; Tsogas, Markos Marios H.; Lykoudi, … - In: International journal of services, economics and management 10 (2019) 4, pp. 357-379

Persistent link: https://www.econbiz.de/10012178955

Tourism-based customer engagement : the construct, antecedents, and consequences

Rather, Raouf Ahmad; Hollebeek, Linda D.; Islam, Jamid Ul - In: The service industries journal 39 (2019) 7/8, pp. 519-540

Persistent link: https://www.econbiz.de/10012204712

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