Jandaghi, Gholamreza; Omidinia, Somayeh; Matin, Hasan Zarei - 2013
customers’ loyalty, factors priority and the difference of these variables in the public and private banks in the province of … factors and customers’ loyalty, and the Two-sample T-Test to study the differences among the variables in the two types of … relationship marketing factors and customers’ loyalty. Commitment, trust, communication and conflict handling factors hold the …
