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~subject:"Relationship marketing"
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Relationship marketing
Internet
21,717
Electronic Commerce
5,080
E-commerce
4,646
Deutschland
1,973
Theorie
1,930
Theory
1,878
Consumer behaviour
1,844
Germany
1,743
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1,741
World
1,707
Konsumentenverhalten
1,695
Online-Handel
1,345
Online retailing
1,339
Social Web
1,329
Social web
1,326
Informationstechnik
1,291
Information technology
1,263
Internet marketing
1,236
USA
1,226
Online-Marketing
1,208
United States
1,142
internet
993
Price dispersion
730
Breitbandkommunikation
703
Broadband communications
676
Preisstreuung
582
Netzregulierung
573
EU-Staaten
570
Access regulation
562
Digitale Dienste
560
Web-based service
560
EU countries
557
China
546
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516
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296
German
179
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Theobald, Elke
6
Quach, Sara
5
Thaichon, Paramaporn
5
Wirtz, Bernd W.
5
Bauer, Hans H.
4
Hudetz, Kai
4
Lihotzky, Nikolai
4
Weiber, Rolf
4
Duscha, Andreas
3
Hermanns, Arnold
3
Jebarajakirthy, Charles
3
Konuş, Umut
3
Leach, Mark
3
Muther, Andreas
3
Neslin, Scott A.
3
Wilke, Kai
3
Zaugg, Alexandra Daniela
3
Ahuja, Vandana
2
Bartl, Michael
2
Bennemann, Stefan
2
Berhanu, Samuel
2
Cho, Yun Kyung
2
Durkin, Mark
2
Eck, Klaus
2
Ellonen, Hanna-Kaisa
2
Fassott, Georg
2
Ferfer, Ute
2
Fisbeck, Hagen
2
Floh, Arne
2
Gaiser, Brigitte
2
Gierl, Heribert
2
Giovanis, Apostolos N.
2
Grether, Mark
2
Hammer, Claudia
2
Hoang, Duc
2
Howcroft, Barry
2
Kambil, Ajit
2
Kirchenbauer, Alena
2
Kortus-Schultes, Doris
2
Koufaris, Marios
2
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Springer Fachmedien Wiesbaden
2
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Fachkongress "Progress in Tourism Research" <3, 2002, Berlin>
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
IGI Global
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Ludwig-Maximilians-Universität München
1
NetLibrary, Inc
1
Rostocker Bankenkolloquium <1998, Rostock>
1
Saarbrücker Arbeitstagung <20, 1999, Saarbrücken>
1
Universität Rostock / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, Bankbetriebslehre und Finanzwirtschaft
1
Universität St. Gallen
1
Universität Stuttgart
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
ebrary, Inc
1
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Published in...
All
International journal of internet marketing and advertising : IJIMA
10
Journal of retailing and consumer services
9
Electronic Services
6
Marketing Intelligence & Planning
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
SpringerLink / Bücher
5
Betriebswirtschaftslehre für Technologie und Innovation
4
Customer relationship management in electronic markets
4
Electronic commerce research
4
Journal of business research : JBR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of strategic marketing
4
Springer eBook Collection / Business and Economics
4
Working papers / Institut für Wirtschaftsinformatik der Universität Bern
4
Gabler Edition Wissenschaft
3
International Journal of Bank Marketing
3
International journal of business information systems : IJBIS
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of electronic customer relationship management : IJECRM
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Qualitative Market Research: An International Journal
3
Social-Media-Handbuch : Theorien, Methoden, Modelle
3
The service industries journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Decision support systems : DSS ; the international journal
2
Die Betriebswirtschaft : DBW
2
Die Potentiale der Internet-Ökonomie : neue Regeln bestimmen die digitale Wirtschaft
2
Die Zukunft des Electronic Business
2
Europäische Hochschulschriften / 5
2
Expert journal of marketing
2
Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
2
HMD : Praxis der Wirtschaftsinformatik
2
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
2
Handelsforschung
2
How to succeed in the digital age : strategies from 17 top managers
2
ICTs, citizens and governance : after the hype!
2
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Source
All
ECONIS (ZBW)
451
Other ZBW resources
23
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1
The effects of
online
and
offline
information sources on multiple store patronage
Tagashira, Takumi
;
Minami, Chieko
- In:
Australasian marketing journal
24
(
2016
)
2
,
pp. 116-124
Persistent link: https://www.econbiz.de/10011527534
Saved in:
2
The manifestation of brand engagement in self-concept through customer word-of-mouth behavior
Leckie, Civilai
;
Nyadzayo, Munyaradzi
;
Johnson, Lester W.
- In:
Journal of strategic marketing
31
(
2023
)
8
,
pp. 1379-1396
Persistent link: https://www.econbiz.de/10014553095
Saved in:
3
Impact of
online
flow on brand experience and loyalty
Shim, Soo In
;
Forsythe, Sandra
;
Kwon, Wi-suk
- In:
Journal of electronic commerce research : JECR
16
(
2015
)
1
,
pp. 56-71
Persistent link: https://www.econbiz.de/10010526393
Saved in:
4
Online
complaint handling practices : company strategies and their effects upon post-complaint satisfaction
Schwab, Pierre-Nicolas
-
2015
Persistent link: https://www.econbiz.de/10010483421
Saved in:
5
The current trends and future direction of digital and relationship marketing : a business perspective
Nguyen Tuyet-Mai
;
Le Dung
;
Quach, Sara
;
Ratten, Vanessa
- In:
Developing digital marketing : relationship perspectives
,
(pp. 191-200)
.
2021
Persistent link: https://www.econbiz.de/10012586502
Saved in:
6
Resolving complaints
online
: development and validation of customers' perceived webcare scale
Sreejesh, S.
;
Paul, Justin
;
Unnithan, Anandakuttan B.
- In:
Journal of strategic marketing
30
(
2022
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10013284044
Saved in:
7
The influence of empathy in complaint handling : evidence of gratitudinal and transactional routes to loyalty
Simon, Françoise
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 599-608
Persistent link: https://www.econbiz.de/10010128294
Saved in:
8
The balance of the impact of quality and recovery on satisfaction : the case of e-travel
Bernardo, Merce
;
Llach, Joseph
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1390-1404
Persistent link: https://www.econbiz.de/10010207986
Saved in:
9
Second-hand shopping and brand loyalty : the role of
online
collaborative redistribution platforms
Abbes, Intissar
;
Hallem, Yousra
;
Taga, Nadia
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132170
Saved in:
10
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
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