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~subject:"Relationship marketing"
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Relationship marketing
Mobilkommunikation
6,890
Mobile communications
6,804
Mobiltelefon
1,173
Mobile phone
1,172
Konsumentenverhalten
1,128
Consumer behaviour
1,125
Mobile Business
750
Mobile business
750
Mobile application
654
Mobile Anwendung
651
Theorie
584
Theory
578
Deutschland
528
Germany
484
Innovation adoption
466
Innovationsakzeptanz
466
USA
449
United States
447
Mobile Telekommunikation
429
Beziehungsmarketing
420
Customer satisfaction
394
Electronic Commerce
394
Kundenzufriedenheit
394
Internet
379
Telekommunikationssektor
370
Telecommunications industry
369
Wettbewerb
354
Innovationsdiffusion
351
Innovation diffusion
349
Telekommunikation
347
Telekommunikationspolitik
344
Competition
339
Telecommunications
337
Telecommunications policy
332
Dienstleistungsqualität
330
Service quality
330
Electronic money
319
Elektronisches Geld
319
EU-Staaten
313
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Online availability
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Undetermined
163
Free
64
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Article
346
Book / Working Paper
74
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Article in journal
291
Aufsatz in Zeitschrift
291
Aufsatz im Buch
54
Book section
54
Hochschulschrift
25
Thesis
21
Graue Literatur
9
Non-commercial literature
9
Arbeitspapier
8
Working Paper
8
Case study
5
Fallstudie
5
Collection of articles of several authors
3
Sammelwerk
3
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1
Conference paper
1
Conference proceedings
1
Handbook
1
Handbuch
1
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1
Konferenzschrift
1
Mikroform
1
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Language
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English
353
German
68
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Gerpott, Torsten J.
6
Silberer, Günter
6
Karjaluoto, Heikki
5
Reichwald, Ralf
5
Akroush, Mamoun N.
4
Leppäniemi, Matti
4
Sesé, F. Javier
4
Yeboah-Asiamah, Eric
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Hundacker, Stefan
3
Narteh, Bedman
3
Oh, Wonseok
3
Rams, Wolfgang
3
Schierholz, Ragnar
3
Schulz, Sebastian
3
Son, Yoonseock
3
Verhoef, Peter C.
3
Wohlfahrt, Jens
3
Abbasi, Amir Zaib
2
Al-Nabhani, Khalid
2
Al-nassar, Bilal Ali Yaseen
2
Arcand, Manon
2
Asongu, Simplice
2
Awasthi, Preety
2
Azemi, Yllka
2
Baye, Irina
2
Bilgihan, Anil
2
Birch, Nancy J.
2
Boakye, Kwabena G.
2
Brun, Isabelle
2
Bulander, Rebecca
2
Burmann, Christoph
2
Chang, Chiao-Chen
2
Chuah, Stephanie Hui-wen
2
Culver, Jeffrey N.
2
Ding Hooi Ting
2
Dlačić, Jasmina
2
Eugene Cheng-xi Aw
2
Fassott, Georg
2
Garín-Muñoz, Teresa
2
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Institution
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Information Resources Management Association
1
Published in...
All
Journal of retailing and consumer services
20
Business process management journal
9
Telecommunications policy : the international journal of digital economy, data sciences and new media
9
International journal of electronic customer relationship management : IJECRM
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Cogent business & management
6
Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
6
International journal of hospitality management
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
International journal of services and operations management
4
Journal of global information management : an official publication of the Information Resources Management Association
4
The journal of services marketing
4
Erfolgsfaktoren des Mobile Marketing : [Strategien, Konzepte und Instrumente]
3
Gabler Edition Wissenschaft
3
Handbook of research on mobile marketing management
3
International journal of business information systems : IJBIS
3
International journal of contemporary hospitality management
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of services, economics and management
3
Journal of business research : JBR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service research : JSR
3
Marketing intelligence & planning
3
Service business
3
SpringerLink / Bücher
3
The international journal of bank marketing : IJBM
3
Tourism management perspectives : TMP
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
African journal of economic and management studies : AJEMS
2
Business and Economic Research : BER
2
Central European business review : CEBR
2
Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
2
Electronic commerce research
2
Gabler Edition Wissenschaft / Markt- und Unternehmensentwicklung
2
Handbook of research in mobile business : technical, methodological, and social perspectives
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR
2
Information technology and management
2
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ECONIS (ZBW)
420
Showing
1
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10
of
420
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date (oldest first)
1
Dissatisfaction with services : the impact of satisfaction with service recovery on corporate image and future repurchase intention
Andreassen, Tor Wallin
-
1997
Persistent link: https://www.econbiz.de/10001378730
Saved in:
2
Datenqualität von Big Data als Erfolgsfaktor im Customer Relationship Management
Klier, Mathias
;
Heinrich, Bernd
- In:
Digital Controlling & Simple Finance : die Zukunft der …
,
(pp. 13-24)
.
2016
Persistent link: https://www.econbiz.de/10011544780
Saved in:
3
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
4
Is corporate reputation a double-edged sword? : relative effects of perceived justice in airline service recovery
Ding, May-Ching
;
Ho, Ching-Wei
;
Lii, Yuan-Shuh
- In:
International journal of economics and business research
10
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011412174
Saved in:
5
Preference and satisfaction level of consumers towards mobile network services
Murali, Regeena J.
;
Thangavel, N.
- In:
International journal of economic research
12
(
2015
)
2
,
pp. 247-256
Persistent link: https://www.econbiz.de/10011419774
Saved in:
6
Challenges faced by banks in providing mobile banking services to the customers
Sobiya, S. L.
;
Thangavel, N.
- In:
International journal of economic research
12
(
2015
)
2
,
pp. 295-302
Persistent link: https://www.econbiz.de/10011419797
Saved in:
7
Continuous mobile banking usage and relationship commitment : a multi-country assessment
Shaikh, Aijaz A.
;
Karjaluoto, Heikki
;
Chinje, Nathalie …
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
3
,
pp. 208-219
Persistent link: https://www.econbiz.de/10011480290
Saved in:
8
Who should handle retail? : vertical contracts, customer service, and social welfare in a Chinese mobile phone market
Li, Jia
;
Moul, Charles C.
- In:
International journal of industrial organization
39
(
2015
),
pp. 29-43
Persistent link: https://www.econbiz.de/10011486175
Saved in:
9
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
10
Product quality vs service quality in the mobile industry : is there a dominant driver of customer intention to switch providers?
Peng, Xianghui
;
Scott, Rebecca
;
Prybutok, Victor
; …
- In:
Operations management research : OMR ; advancing …
7
(
2014
)
3/4
,
pp. 63-76
Persistent link: https://www.econbiz.de/10010439715
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