//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Anwendungsorientiertes Seminar...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Relationship marketing
Consumer behaviour
55
Konsumentenverhalten
52
Germany
33
Deutschland
28
Beziehungsmarketing
27
Corporate reputation
18
Customer satisfaction
18
Firmenimage
18
Social Web
17
Social web
17
Marketing
15
Kundenzufriedenheit
14
Electronic Commerce
12
Measurement
12
Messung
12
Dienstleistungsqualität
11
Service quality
11
United States
11
E-commerce
10
USA
10
Brand management
9
Cluster analysis
9
Arbeitsverhalten
8
Customer service
8
Dienstleistungssektor
8
Emotion
8
Internet
8
Kundenservice
8
Markenführung
8
Market research
8
Marktforschung
8
Service industry
8
Work behaviour
8
Arbeitskräfte
7
Complaint management
7
Job satisfaction
7
Marketing management
7
Marketingmanagement
7
Moderation
7
more ...
less ...
Online availability
All
Undetermined
8
Free
2
Type of publication
All
Article
26
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
1
Collection of articles written by one author
1
Hochschulschrift
1
Sammelwerk
1
Sammlung
1
more ...
less ...
Language
All
English
19
German
8
Author
All
Walsh, Gianfranco
27
Beatty, Sharon E.
5
Wiedmann, Klaus-Peter
5
Schaarschmidt, Mario
4
Albrecht, Arne Keno
3
Bartikowski, Boris
2
Brach, Simon
2
Buxel, Holger
2
Dose, David
2
Elsner, Ralf
2
Klee, Alexander
2
Niermann, Stefan
2
Rosenbaum, Mark S.
2
Bertram, Matthias
1
Christ-Brendemühl, Sonja
1
Duvenhorst, Carsten
1
Evanschitzky, Heiner
1
Frenze, Tobias
1
Frenzel, Tobias
1
Gremler, Dwayne D.
1
Groth, Markus
1
Hassan, Louise
1
Hennig-Thurau, Thorsten
1
Herpen, Erica van
1
Holloway, Betsy Bugg
1
Klinner-Möller, Nicole
1
Korflesch, Harald F. O. von
1
Labenz, Franziska
1
Linzmajer, Marc
1
Mitchell, Vincent-Wayne
1
Möhring, Michael
1
Nguyen, Helena
1
Schäfers, Tobias
1
Shiu, Edward
1
Toropov, Vassisli
1
Wagner, Tillmann
1
Waßmann, Tobias
1
Wozniak, Richard
1
more ...
less ...
Institution
All
Gottfried Wilhelm Leibniz Universität Hannover
1
Published in...
All
Jahrbuch der Absatz- und Verbrauchsforschung
3
European management journal
2
Journal of business research : JBR
2
Journal of service research
2
Journal of service research : JSR
2
Journal of the Academy of Marketing Science
2
Psychology & marketing
2
Zeitschrift für Energiewirtschaft : ZfE
2
British journal of management : BJM
1
Harvard-Business-Manager : das Wissen der Besten
1
Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
1
International journal of innovation management
1
International journal of retail & distribution management
1
Marketing : ZFP ; journal of research and management
1
Reputation Management
1
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
1
Yearbook of marketing and consumer research
1
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating mediators between corporate reputation and customer citizenship behaviors
Bartikowski, Boris
;
Walsh, Gianfranco
- In:
Journal of business research : JBR
64
(
2011
)
1
,
pp. 39-44
Persistent link: https://www.econbiz.de/10008806353
Saved in:
2
Kundenbezogene Unternehmensreputation bei Dienstleistungsunternehmen : eine internationale Vergleichsstudie
Klinner-Möller, Nicole
;
Walsh, Gianfranco
- In:
Herausforderungen der internationalen marktorientierten …
,
(pp. 435-453)
.
2011
Persistent link: https://www.econbiz.de/10008842198
Saved in:
3
Kundenzufriedenheit und Kundenbindung als Grundlage der Zielgruppenbildung im Dienstleistungssektor
Walsh, Gianfranco
;
Niermann, Stefan
;
Klee, Alexander
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
54
(
2008
)
1
,
pp. 42-59
Persistent link: https://www.econbiz.de/10003701317
Saved in:
4
Culture and age as moderators in the corporate reputation and loyalty relationship
Bartikowski, Boris
;
Walsh, Gianfranco
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
9
,
pp. 966-972
Persistent link: https://www.econbiz.de/10009241411
Saved in:
5
Improving referral management by quantifying market mavens' word of mouth value
Walsh, Gianfranco
;
Elsner, Ralf
- In:
European management journal
30
(
2012
)
1
,
pp. 74-81
Persistent link: https://www.econbiz.de/10009490711
Saved in:
6
Customer-induced interactions and innovation in professional services : the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
7
Wider den Retouren-Wahnsinn
Walsh, Gianfranco
;
Möhring, Michael
- In:
Harvard-Business-Manager : das Wissen der Besten
37
(
2015
)
3
,
pp. 6-10
Persistent link: https://www.econbiz.de/10010489524
Saved in:
8
Customer-based corporate reputation : introducing a new segmentation criterion
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
Reputation Management
,
(pp. 151-161)
.
2011
Persistent link: https://www.econbiz.de/10009271984
Saved in:
9
Service nepotism in the marketplace?
Rosenbaum, Mark S.
;
Walsh, Gianfranco
- In:
British journal of management : BJM
23
(
2012
)
2
,
pp. 241-256
Persistent link: https://www.econbiz.de/10009564817
Saved in:
10
Family allowances as reverse retail discrimination
Rosenbaum, Mark S.
;
Walsh, Gianfranco
;
Wozniak, Richard
- In:
International journal of retail & distribution management
40
(
2012
)
5
,
pp. 342-359
Persistent link: https://www.econbiz.de/10009568099
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->