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~subject:"Relationship marketing"
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Relationship marketing
Konsumentenverhalten
79,157
Consumer behaviour
78,724
Service quality
20,655
Dienstleistungsqualität
20,639
Customer satisfaction
13,761
Kundenzufriedenheit
13,625
Beziehungsmarketing
11,966
Theorie
10,208
Theory
10,011
Markenführung
7,540
Brand management
7,538
Markenimage
6,722
Brand image
6,698
USA
6,188
United States
5,972
Online-Handel
5,759
Online retailing
5,742
Deutschland
5,250
Germany
4,866
Social Web
4,837
Social web
4,835
Online-Marketing
4,497
Internet marketing
4,472
Einzelhandel
4,381
Retail trade
4,287
Brand
4,247
Markenartikel
4,239
Electronic Commerce
3,971
E-commerce
3,843
Emotion
3,584
Verbraucherverhalten
3,568
Werbewirkung
3,564
Advertising effects
3,526
Experiment
3,483
Preismanagement
2,950
Pricing strategy
2,945
Werbung
2,924
Advertising
2,888
Virales Marketing
2,880
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Undetermined
5,389
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1,891
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Article
9,671
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2,262
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5
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1
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8,923
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88
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Fallstudie
64
Bibliografie enthalten
44
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Ratgeber
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4
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Han, Heesup
50
Bruhn, Manfred
37
Hollebeek, Linda D.
36
Homburg, Christian
36
Mattila, Anna S.
35
Verhoef, Peter C.
30
Gil Saura, Irene
29
Kumar, V.
27
Prentice, Catherine
27
Loureiro, Sandra Maria Correia
25
Huber, Frank
24
Klaus, Philipp
22
Mittal, Vikas
21
Rather, Raouf Ahmad
21
Bang, Nguyen
20
Bauer, Hans H.
20
Hyun, Sunghyup Sean
20
Evanschitzky, Heiner
19
Svensson, Göran
19
Wieseke, Jan
19
Gustafsson, Anders
18
McColl-Kennedy, Janet R.
18
So, Kevin Kam Fung
18
Stock-Homburg, Ruth
18
Usman, Osly
18
Aksoy, Lerzan
17
Khan, Imran
17
Kim, Wansoo
17
Stauss, Bernd
17
Wong, IpKin Anthony
17
Ahn, Jiseon
16
Herrmann, Andreas
16
Quach, Sara
16
Rahman, Zillur
16
Sesé, F. Javier
16
Swoboda, Bernhard
16
Balaji, M. S.
15
Bilgihan, Anil
15
Blut, Markus
15
Foscht, Thomas
15
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Springer Fachmedien Wiesbaden
12
American Marketing Association
8
IGI Global
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
De Gruyter Oldenbourg
2
European Health Care Conference <2, 2011, Hamburg>
2
Friedrich-Schiller-Universität Jena
2
Harvard Graduate School of Business Administration
2
Logos Verlag Berlin
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Springer-Verlag GmbH
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Bertelsmann Stiftung
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference Board
1
Customs Co-operation Council
1
Deutscher Universitäts-Verlag GmbH
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Marketing Academy
1
Fachkongress "Progress in Tourism Research" <3, 2002, Berlin>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer-Informationszentrum Raum und Bau
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Freie Universität Berlin
1
Gesellschaft für Ökologische Kommunikation mbH
1
Gesundheitsstadt Berlin e.V.
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Graduate School of Business Administration
1
Great Britain / Customs Establishment
1
Haufe-Lexware GmbH & Co. KG
1
INSEAD
1
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Published in...
All
Journal of retailing and consumer services
519
Journal of business research : JBR
418
International journal of hospitality management
227
The journal of services marketing
176
The service industries journal
123
Journal of hospitality marketing & management
99
The journal of product & brand management
99
Journal of the Academy of Marketing Science
95
Journal of travel and tourism marketing
94
International journal of contemporary hospitality management
93
Industrial marketing management : the international journal for industrial and high-tech firms
92
The journal of brand management : an international journal
88
Cogent business & management
85
Asia Pacific journal of marketing and logistics
83
Journal of strategic marketing
83
Psychology & marketing
83
Journal of service research : JSR
80
Tourism management : research, policies, practice
79
Journal of service management
77
Journal of retailing
74
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
71
Service business
69
Journal of marketing
68
Services marketing quarterly
68
SpringerLink / Bücher
67
European journal of marketing : EJM
63
Marketing intelligence & planning
61
The international review of retail, distribution and consumer research
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
59
The international journal of bank marketing : IJBM
57
International journal of retail & distribution management
55
The journal of business & industrial marketing
53
International journal of internet marketing and advertising : IJIMA
52
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
51
International journal of electronic customer relationship management : IJECRM
50
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
50
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
47
International journal of retail and distribution management
44
Journal of service research
44
The TQM journal : the international review of organizational improvement
43
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Source
All
ECONIS (ZBW)
11,932
BASE
3
RePEc
2
EconStor
1
USB Cologne (EcoSocSci)
1
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1
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11,939
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date (newest first)
date (oldest first)
1
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
2
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
3
A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty
Ng, Holly
;
Li, Tilo
;
Yeung, Marine
- In:
International journal of business & management : IJoBM
8
(
2020
)
2
,
pp. 93-109
Persistent link: https://www.econbiz.de/10012395746
Saved in:
4
The effect of service quality on customer satisfaction and repurchase intention : focusing on supermarkets in Mongolia
Oyunbazar, Batsuuri
;
Song, Pan-Ting
;
Kang, Tae-Won
- In:
Journal of international trade & commerce
16
(
2020
)
5
,
pp. 227-244
Persistent link: https://www.econbiz.de/10012592697
Saved in:
5
The effect of dynamic integrated resort experience on Croatian customer behavior
Ahn, Jiseon
;
Back, Ki-Joon
;
Barišić, Petra
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 358-370
Persistent link: https://www.econbiz.de/10012179409
Saved in:
6
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
7
Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
8
Determinants of repurchase intentions at online stores in Indonesia
Wijaya, Rahmad
;
Farida, Naili
;
Andriyansah
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 95-111
Persistent link: https://www.econbiz.de/10011886512
Saved in:
9
Investigating the impact of product-related and service quality attributes on re-purchase intention : role of customer characteristics and customer satisfaction
Mirza, Farhan
;
Younus, Sohail
;
Waheed, Nabeel
;
Javaid, Adnan
-
2021
Persistent link: https://www.econbiz.de/10012594494
Saved in:
10
Study on the impact of fresh food e-commerce logistics service quality on customer satisfaction, customer trust, and repurchase intention
Zhou, Huizhuo
;
Xing, Xiaoyu
- In:
Journal of international trade & commerce
18
(
2022
)
5
,
pp. 19-35
Persistent link: https://www.econbiz.de/10013483278
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