Narrow search
Showing 1 - 10 of 1,011
Cover Image
Ranking the factors that impact customers online participation in value co-creation in service sector using analytic hierarchy process
Hasan, Nabil; Rahman, Azizah Abdul - In: International journal of information systems in the … 9 (2017) 1, pp. 37-53
Persistent link: https://www.econbiz.de/10011654869
Cover Image
Strategic management accounting revisited : building on insights from the business model field
Roslender, Robin; Hart, Susan; Nielsen, Christian - In: Journal of accounting & organizational change : JAOC 20 (2024) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10014496353
Cover Image
Accounting for the value expectations of customers : re-imagining the Integrated Reporting initiative
Roslender, Robin; Nielsen, Christian - In: Critical perspectives on accounting : an international … 81 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10013273382
Cover Image
Theory of value co-creation : a systematic literature review
Galvagno, Marco; Dalli, Daniele - In: Managing service quality : MSQ ; an international journal 24 (2014) 6, pp. 643-683
Persistent link: https://www.econbiz.de/10010526464
Cover Image
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle; Furrer, Olivier - In: The journal of services marketing 37 (2023) 7, pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Cover Image
Three decades of customer value research : paradigmatic roots and future research avenues
Zeithaml, Valarie A.; Verleye, Katrien; Hatak, Isabella; … - In: Journal of service research 23 (2020) 4, pp. 409-432
Persistent link: https://www.econbiz.de/10012391603
Cover Image
A review of customer citizenship behaviors in the service context
Gong, Taeshik; Yi, Youjae - In: The service industries journal 41 (2021) 3/4, pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Cover Image
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim; Köseoglu, Mehmet Ali; Sökmen, Alptekin - In: The service industries journal 42 (2022) 7/8, pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Cover Image
Value creation (vs value destruction) as an unintended consequence of negative comments on [innocuous] brand social media posts
Labrecque, Lauren I.; Markos, Ereni; Yuksel, Mujde; … - In: Journal of interactive marketing : a quarterly … 57 (2022) 1, pp. 115-140
Persistent link: https://www.econbiz.de/10013397509
Cover Image
Customer engagement strategies within family businesses in emerging economies : a multi-method study
Pereira, Vijay; Laker, Benjamin; Bamel, Umesh; Sharma, … - In: Journal of business research : JBR 174 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014549458