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How customer experience affects the customer-based brand equity for tourism destinations
Yang, Yan; Liu, Xiaoming; Li, Jun - In: Journal of travel and tourism marketing 32 (2015), pp. 97-113
Persistent link: https://www.econbiz.de/10011416156
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Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun; Hsu, Maxwell K.; Marshall, Kimball P. - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
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Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio; Castro Nuño, Mercedes; … - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
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Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
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Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina; Dieck, M. Claudia tom; Wu, Shuang; … - In: Journal of travel research : a quarterly publication of … 62 (2023) 1, pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
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Motives, modes of participation, and loyalty intentions of Facebook tourism brand page consumers
Ben-Shaul, Michal; Reichel, Arie - In: Journal of travel research : a quarterly publication of … 57 (2018) 4, pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
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Achieving tourist loyalty through destination personality, satisfaction, and identification
Hultman, Magnus; Skarmeas, Dionysis; Oghazi, Pejvak; … - In: Journal of business research : JBR 68 (2015) 11, pp. 2227-2231
Persistent link: https://www.econbiz.de/10011388292
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How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng; Ryu, Kisang - In: Journal of travel and tourism marketing 40 (2023) 5, pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
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Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta; Mavondo, Felix - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
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Exploring the roles of DMO's social media efforts and information richness on customer engagement : empirical analysis on Facebook event pages
Lee, Minwoo; Hong, Jung Hwa; Chung, Sunghun; Back, Ki-Joon - In: Journal of travel research : a quarterly publication of … 60 (2021) 3, pp. 670-686
Persistent link: https://www.econbiz.de/10012492358