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~subject:"Retail trade"
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Retail trade
Consumer behaviour
83,891
Konsumentenverhalten
81,442
Relationship marketing
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Beziehungsmarketing
25,790
Service quality
21,822
Dienstleistungsqualität
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Theorie
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9,313
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9,143
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8,924
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8,492
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8,473
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8,431
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8,337
United States
8,145
Brand image
7,209
Markenimage
7,163
Online-Handel
6,275
Online retailing
6,258
Social Web
6,071
Social web
6,068
Online-Marketing
5,352
Internet marketing
5,328
Electronic Commerce
4,996
Einzelhandel
4,945
E-commerce
4,847
Brand
4,550
Markenartikel
4,535
Emotion
4,525
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Grewal, Dhruv
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Schramm-Klein, Hanna
21
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20
Gil Saura, Irene
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Swoboda, Bernhard
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Das, Gopal
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Zielke, Stephan
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Khare, Arpita
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Steinmann, Sascha
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Teller, Christoph
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Campo, Katia
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Diallo, Mbaye Fall
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Nordfält, Jens
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Richards, Timothy J.
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10
Chintagunta, Pradeep K.
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Dennis, Charles
10
Verhoef, Peter C.
10
Wagner, Gerhard
10
Bang, Nguyen
9
Calvo-Porral, Cristina
9
Carpenter, Jason M.
9
Chebat, Jean-Charles
9
Chen, Jing
9
Geyskens, Inge
9
Ieva, Marco
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Loureiro, Sandra Maria Correia
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Springer Fachmedien Wiesbaden
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The Nielsen Company (Germany)
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IGI Global
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Institut für Handelsforschung <Köln>
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Nordic Council of Ministers
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Sri Lanka / Janalēkhana hā Saṅkhyālēkhana Depārtamēntuva
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Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
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Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
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Eisenhower Center for the Conservation of Human Resources
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International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
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Published in...
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Journal of retailing and consumer services
528
Journal of retailing
155
Journal of business research : JBR
132
International journal of retail & distribution management
131
The international review of retail, distribution and consumer research
124
International journal of retail and distribution management
72
International journal of electronic marketing and retailing : IJEMR
40
European journal of operational research : EJOR
38
Psychology & marketing
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
The journal of services marketing
30
European journal of marketing : EJM
28
Journal of the Academy of Marketing Science
28
International Journal of Retail & Distribution Management
26
Marketing intelligence & planning
26
International journal of production economics
24
International journal of consumer studies
23
SpringerLink / Bücher
23
Journal of marketing
22
Asia Pacific journal of marketing and logistics
21
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
21
Journal of strategic marketing
21
International journal of Indian culture and business management
19
Cogent business & management
18
European retail research
18
Production and operations management : an international journal of the Production and Operations Management Society
18
The journal of consumer marketing
18
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
17
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The service industries journal
17
International journal of production research
16
Omega : the international journal of management science
16
Journal of fashion marketing and management
15
Technological forecasting & social change : an international journal
15
The journal of product & brand management
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Services marketing quarterly
14
History of retailing and consumption
13
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Source
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ECONIS (ZBW)
4,844
Other ZBW resources
49
USB Cologne (EcoSocSci)
1
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1
Effects of characteristics of in-store retail technology on customer citizenship behavior
Gong, Taeshik
;
Wang, Chen-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169678
Saved in:
2
It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
Saved in:
3
Enhancing customer relationships with retail service brands : the role of customer engagement
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of service management
27
(
2016
)
2
,
pp. 170-193
Persistent link: https://www.econbiz.de/10011565134
Saved in:
4
Exploring customer experience, commitment, and engagement behaviours
Roy, Sanjit
;
Gruner, Richard L.
;
Guo, Jingjing
- In:
Journal of strategic marketing
30
(
2022
)
1
,
pp. 45-68
Persistent link: https://www.econbiz.de/10013170042
Saved in:
5
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
6
The influence of service employees' nonverbal communication on customer-employee rapport in the service encounter
Lin, Cheng-Yu
;
Lin, Jiun-Sheng Chris
- In:
Journal of service management
28
(
2017
)
1
,
pp. 107-132
Persistent link: https://www.econbiz.de/10011654999
Saved in:
7
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
8
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
9
An evaluation of in-store services to enhance customer satisfaction
Kotni, V. V. Devi Prasad
- In:
The IUP journal of marketing management : IJMM
15
(
2016
)
3
,
pp. 7-36
Persistent link: https://www.econbiz.de/10011550670
Saved in:
10
Creating consumer attachment to retail service firms through sense of place
Brocato, E. Deanne
;
Baker, Julie
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 200-220
Persistent link: https://www.econbiz.de/10010504690
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