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~subject:"Retail trade"
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Retail trade
Konsumentenverhalten
79,110
Consumer behaviour
78,677
Beziehungsmarketing
25,171
Relationship marketing
25,143
Service quality
20,648
Dienstleistungsqualität
20,632
Theorie
13,793
Customer satisfaction
13,754
Kundenzufriedenheit
13,618
Theory
13,566
Satisfaction
10,567
Deutschland
10,423
Germany
9,700
Zufriedenheit
9,615
Markenführung
8,280
USA
8,279
Brand management
8,277
United States
7,981
Markenimage
7,072
Brand image
7,036
Mobilkommunikation
6,890
Äthiopien
6,830
Mobile communications
6,821
Ethiopia
6,727
Hotel industry
6,340
Hotellerie
6,332
Online-Handel
6,139
Online retailing
6,119
Social Web
6,111
Social web
6,108
Vertrauen
6,095
Confidence
5,879
Online-Marketing
5,483
Internet marketing
5,437
Electronic Commerce
5,267
E-commerce
4,974
Einzelhandel
4,812
Brand
4,439
Markenartikel
4,429
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780
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1,080
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9
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Grewal, Dhruv
29
Pantano, Eleonora
25
Gázquez-Abad, Juan Carlos
23
Schramm-Klein, Hanna
21
Gil Saura, Irene
20
Martínez-López, Francisco J.
20
Swoboda, Bernhard
19
Das, Gopal
17
Gijsbrechts, Els
16
Khare, Arpita
16
Zielke, Stephan
16
Roggeveen, Anne L.
14
Sands, Sean
13
Steinmann, Sascha
13
Teller, Christoph
13
Rajagopal
12
Rudolph, Thomas
12
Ailawadi, Kusum L.
11
Bijmolt, Tammo H. A.
11
Brengman, Malaika
11
Campo, Katia
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Willems, Kim
11
Breugelmans, Els
10
Chebat, Jean-Charles
10
Chintagunta, Pradeep K.
10
Dennis, Charles
10
Noble, Stephanie M.
10
Richards, Timothy J.
10
Verhoef, Peter C.
10
Wagner, Gerhard
10
Bang, Nguyen
9
Calvo-Porral, Cristina
9
Dekimpe, Marnik G.
9
Gielens, Katrijn
9
Ieva, Marco
9
Loureiro, Sandra Maria Correia
9
Rabinovich, Elliot
9
Stobart, Jon
9
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Springer Fachmedien Wiesbaden
8
National Bureau of Economic Research
5
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
IGI Global
2
Nordic Council of Ministers
2
epubli GmbH
2
A. C. Nielsen Company <Schaumburg, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Department of Statistics
1
Deutsche Bundesbank
1
EHP Edition Humanistische Psychologie
1
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1
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1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Gottlieb Duttweiler Institute
1
Graduate School of Business Administration
1
Great Britain / Commission on Industrial Relations
1
Handelshögskolan i Stockholm
1
Handelsverband Deutschland
1
Harvard University, Graduate School of Business Administration, Division of Research
1
Hong Kong / Census and Statistics Dept
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
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Published in...
All
Journal of retailing and consumer services
508
Journal of retailing
146
International journal of retail & distribution management
133
Journal of business research : JBR
133
The international review of retail, distribution and consumer research
121
International journal of retail and distribution management
72
International journal of electronic marketing and retailing : IJEMR
37
European journal of operational research : EJOR
36
Psychology & marketing
36
Management science : journal of the Institute for Operations Research and the Management Sciences
34
The journal of services marketing
29
European journal of marketing : EJM
28
Journal of the Academy of Marketing Science
25
International journal of consumer studies
23
International journal of production economics
23
Marketing intelligence & planning
23
SpringerLink / Bücher
23
Journal of marketing
22
Asia Pacific journal of marketing and logistics
21
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
21
Journal of strategic marketing
21
International journal of Indian culture and business management
20
European retail research
19
Cogent business & management
18
The journal of consumer marketing
18
The service industries journal
18
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Production and operations management : an international journal of the Production and Operations Management Society
17
International journal of production research
16
Journal of fashion marketing and management
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
The journal of product & brand management
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Omega : the international journal of management science
14
Technological forecasting & social change : an international journal
14
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
13
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Journal of marketing research : JMR
13
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
13
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Source
All
ECONIS (ZBW)
4,708
USB Cologne (EcoSocSci)
2
Showing
1
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10
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4,710
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date (newest first)
date (oldest first)
1
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
2
Does consumer gender influence the relationship between consumer loyalty and its antecedents?
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
4
,
pp. 1593-1604
Persistent link: https://www.econbiz.de/10011350484
Saved in:
3
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
4
Antecedents of customer loyalty in the retailing sector : the impact of switching costs
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
2
,
pp. 371-382
Persistent link: https://www.econbiz.de/10010526775
Saved in:
5
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
6
Interceding of repurchase intention between e-loyalty and word of mouth advocacy : a study of behavioural consequences and antecedents of e-loyalty
Gulati, Shabnam
;
Gursimranjit Singh
;
Kumar, Arvind
- In:
International journal of electronic business : IJEB
18
(
2023
)
3
,
pp. 299-319
Persistent link: https://www.econbiz.de/10014309296
Saved in:
7
Customer loyalty for retailers' growth in Bangladesh : do retailer qualities (attributes and awareness) influence
satisfaction
and loyalty?
Ahasanul Haque
;
Chowdhury, Naila Anwar
;
Md Uzir Hossain Uzir
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10013257371
Saved in:
8
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
9
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
10
The nexus between customer service platforms (SMS) and customer
satisfaction
in the retail clothing stores
Chiguvi, Douglas
-
2023
Persistent link: https://www.econbiz.de/10014281623
Saved in:
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