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~subject:"Retail trade"
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Retail trade
Consumer behaviour
26
Konsumentenverhalten
26
Social Marketing
12
Social marketing
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Beziehungsmarketing
11
Dienstleistungsqualität
11
Relationship marketing
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Service quality
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Australia
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Australien
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Customer satisfaction
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Dienstleistung
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Kundenzufriedenheit
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Emotion
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Services
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Brand management
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Einzelhandel
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Markenführung
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Beschwerdemanagement
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Brand image
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Complaint management
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Gesundheitsversorgung
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Marketing not elsewhere classified
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Services marketing
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Social Web
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Social web
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social marketing
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Alcohol consumption
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Alkoholkonsum
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Betriebliche Wertschöpfung
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Blood service
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Blutspendedienst
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Brand loyalty
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Russell-Bennett, Rebekah
5
Rosenbaum, Mark S.
2
Bedggood, Rowan E.
1
DeWitt, Tom
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Drennan, Judy
1
Galvas, Charmaine
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Letheren, Kate
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McAndrew, Ryan
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Nguyen, Doan T.
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Rosenbaum, Mark
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Russell, Eric M.
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Journal of retailing and consumer services
3
The journal of services marketing
2
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ECONIS (ZBW)
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1
Exploring the resources associated with consumer vulnerability : designing nuanced retail hardship programs
Galvas, Charmaine
;
Letheren, Kate
;
Russell-Bennett, Rebekah
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305342
Saved in:
2
Commercial friendships between gay sales associates and straight female customers in luxury settings : a proposed theoretical framework
Rosenbaum, Mark S.
;
Russell-Bennett, Rebekah
;
Drennan, Judy
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 179-186
Persistent link: https://www.econbiz.de/10011388124
Saved in:
3
Service convenience and social servicescape : retail vs hedonic setting
Nguyen, Doan T.
;
DeWitt, Tom
;
Russell-Bennett, Rebekah
- In:
The journal of services marketing
26
(
2012
)
4
,
pp. 265-277
Persistent link: https://www.econbiz.de/10009581935
Saved in:
4
"I'll wait for him" : understanding when female shoppers prefer working with gay male sales associates
Rosenbaum, Mark S.
;
Russell, Eric M.
;
Russell-Bennett, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 172-179
Persistent link: https://www.econbiz.de/10011697986
Saved in:
5
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
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