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Salespeople
Beziehungsmarketing
17
Complaint management
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Customer satisfaction
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service recovery
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Grégoire, Yany
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Mariadoss, Babu John
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Plouffe, Christopher R.
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Industrial marketing management : the international journal for industrial and high-tech firms
3
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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Salesperson competitive intelligence and performance : the role of product knowledge and sales force automation usage
Mariadoss, Babu John
;
Milewicz, Chad
;
Lee, Sangwon
; …
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 136-145
Persistent link: https://www.econbiz.de/10010359363
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2
The influence of organizational and functional support on the development of salesperson job satisfaction
Pomirleanu, Nadia
;
Mariadoss, Babu John
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 33-50
Persistent link: https://www.econbiz.de/10010503894
Saved in:
3
SOCO's impact on individual sales performance : the integration of selling skills as a missing link
Wachner, Trent
;
Plouffe, Christopher R.
;
Grégoire, Yany
- In:
Industrial marketing management : the international …
38
(
2009
)
1
,
pp. 32-44
Persistent link: https://www.econbiz.de/10003810414
Saved in:
4
The role of humor usage on creativity, trust and performance in business relationships : an analysis of the salesperson-customer dyad
Lussier, Bruno
;
Grégoire, Yany
;
Vachon, Marc-Antoine
- In:
Industrial marketing management : the international …
65
(
2017
),
pp. 168-181
Persistent link: https://www.econbiz.de/10011774997
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