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Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
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Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance
Schwepker, Charles H. <Jr.>; Schultz, Roberta J. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 93-107
Persistent link: https://www.econbiz.de/10010527074
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Using ethical leadership to improve business-to-business salesperson performance : the mediating roles of trust in manager and ethical ambiguity
Schwepker, Charles H. <Jr.> - In: Journal of business-to-business marketing 26 (2019) 2, pp. 141-158
Persistent link: https://www.econbiz.de/10012196278
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Influencing the salesforce through perceived ethical leadership : the role of salesforce socialization and person-organization fit on salesperson ethics and performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 35 (2015) 4, pp. 292-313
Persistent link: https://www.econbiz.de/10011415997
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Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming; Shih, Chia-Mei; Chen, Chin-Yuan - In: International journal of commerce and management 25 (2015) 4, pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
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The impact of salesperson customer orientation on the evaluation of a salesperson’s ethical treatment, trust in the salesperson, and intentions to purchase
Bateman, Connie; Valentine, Sean - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 125-142
Persistent link: https://www.econbiz.de/10010527069
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Reducing salesperson job stress and unethical intent : the influence of leader-member exchange relationship, socialization and ethical ambiguity
Schwepker, Charles H. <Jr.>; Good, Megan C. - In: Industrial marketing management : the international … 66 (2017), pp. 205-218
Persistent link: https://www.econbiz.de/10011776017
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Ethical leadership in the salesforce : effects on salesperson customer orientation, commitment to customer value and job stress
Schwepker, Charles H. <Jr.>; Ingram, Thomas N. - In: The journal of business & industrial marketing 31 (2016) 7, pp. 914-927
Persistent link: https://www.econbiz.de/10011564161
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Salesperson empathy, ethical behaviors, and sales performance : the moderating role of trust in one's manager
Agnihotri, Raj; Krush, Michael T. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 164-174
Persistent link: https://www.econbiz.de/10010527062
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Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10009785881