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, organizational commitment, organizational politics, public sector motivation and generalized trust) and several of its potential …
Persistent link: https://www.econbiz.de/10010863401
satisfaction to trust, to commitment, to loyalty. Additional variables are explored as moderators of the relationships taking place …
Persistent link: https://www.econbiz.de/10011167277
conceptual model consists of e-service quality, consumer satisfaction, brand commitment, and advocacy intentions, which are used … commitment, which in turn has a positive impact on advocacy intention. Brand misconduct decreases the brand–customer relationship …
Persistent link: https://www.econbiz.de/10011193908
The purpose of this study is to examine predictors of buyer's commitment to the salesperson. Using the Geyskens et al …-economic satisfaction, conflict, trust, and commitment. Further, this study examines four additional linkages based on research since the …
Persistent link: https://www.econbiz.de/10010577270
, job satisfaction, affective commitment and instrumental commitment, and intention to leave the organisation. The study is … affective commitment do not appear to be significant predictors of customer focused behaviour. The study contributes to the …
Persistent link: https://www.econbiz.de/10009437617
dimensions; satisfac tion, trust and commitment, within the travel industry. The impact of these three dimensions on consumer … intentions (satisfaction), and for reducing consumer activism (satisfaction and trust). Relationship commitment was found to be …
Persistent link: https://www.econbiz.de/10009438100
of job satisfaction and organizational commitment are found in the groups with higher IMO. …
Persistent link: https://www.econbiz.de/10011262772
, trust and commitment. The role of relationship quality in its nomological network with service orientation as an antecedent … commitment. In turn, satisfaction, trust and commitment have a positive impact on positive behavioural intentions, trust a … negative one on activism, and commitment a positive one on perceived switching costs. The implications of this conceptual and …
Persistent link: https://www.econbiz.de/10009483496
levels of job satisfaction and organizational commitment are found in the groups with higher IMO. …
Persistent link: https://www.econbiz.de/10011985006
organisations should pay special attention to the corporate brand identity management, given its influence on employees’ commitment …
Persistent link: https://www.econbiz.de/10012118399