Kaplani, Gianna; Zafiropoulos, Kostas - In: Cogent business & management 9 (2022) 1, pp. 1-18
The paper validates a framework which is based on EFQM and associates quality criteria to results and outputs … an online questionnaire. The questionnaire was constructed by applying the EFQM framework as the basic pattern. Based on … previous approaches which use PLS models in the education context, the paper provides findings on how key criteria of EFQM …
