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~subject:"Service industry"
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Service industry
Service quality
21,645
Qualifikation
21,081
Dienstleistungsqualität
20,894
Occupational qualification
19,958
Dienstleistungssektor
12,420
Customer satisfaction
6,566
Kundenzufriedenheit
6,386
Theorie
4,873
Deutschland
4,751
Theory
4,688
Consumer behaviour
4,655
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4,612
Relationship marketing
4,327
Beziehungsmarketing
4,316
Germany
4,209
USA
4,014
United States
3,840
Kompetenz
3,535
Competence
3,450
Lohnstruktur
2,976
Schätzung
2,972
Wage structure
2,809
Qualitätsmanagement
2,794
Estimation
2,776
Quality management
2,737
Wirtschaftsprüfung
2,619
Financial audit
2,612
Humankapital
2,355
Human capital
2,264
Innovation
2,264
Bildungsertrag
2,172
Arbeitsmarkt
2,140
Returns to education
2,108
Technischer Fortschritt
2,056
Technological change
1,946
Labour market
1,920
Industrie
1,913
Krankenhaus
1,883
Hospital
1,869
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Gallouj, Fai͏̈z
41
Mattoo, Aaditya
39
Corsten, Hans
33
Rubalcaba-Bermejo, Luis
29
Cuadrado Roura, Juan R.
26
Daniels, Peter W.
26
Miles, Ian D.
25
Djellal, Faridah
24
Kaiser, Ulrich
24
Talib, Faisal
24
Edvardsson, Bo
22
Rahman, Zillur
22
Bruhn, Manfred
21
Hoekman, Bernard M.
21
Wirtz, Jochen
20
Ghani, Ejaz
19
Gössinger, Ralf
19
Kowalkowski, Christian
19
Morikawa, Masayuki
19
Philippe, Jean
19
Audretsch, David B.
18
Witell, Lars
18
Shepherd, Ben
17
Bosch, Gerhard
16
Falk, Martin
16
Savona, Maria
16
Evangelista, Rinaldo
15
Gustafsson, Anders
15
Léo, Pierre-Yves
15
Qureshi, M. N.
15
Gornig, Martin
14
Gupta, Poonam
14
Görg, Holger
14
Peters, Bettina
14
Petit, Pascal
14
Büttgen, Marion
13
Foster-McGregor, Neil
13
Gebauer, Heiko
13
Hipp, Christiane
13
Mesch, Michael
13
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National Bureau of Economic Research
36
OECD
34
UNCTAD
26
Europäische Kommission / Statistisches Amt
20
Europäische Kommission
14
World Bank
13
Edward Elgar Publishing
12
USA / Bureau of the Census
12
Springer Fachmedien Wiesbaden
11
Zentrum für Europäische Wirtschaftsforschung
10
Asian Development Bank
9
Malaysia / Jabatan Perangkaan
9
Thailand / Samnakngān sathiti hǣng chāt
9
International Trade Centre
8
Organisation for Economic Co-operation and Development
8
Österreichisches Institut für Wirtschaftsforschung
8
Allgemeines Treuunternehmen
7
Centre on Transnational Corporations
7
Deutsches Institut für Wirtschaftsforschung
7
IGI Global
7
Frankreich / Commissariat Général du Plan
6
Institut national de la statistique et des études économiques <Frankreich>
6
World Trade Organization
6
Deutschland / Statistisches Bundesamt
5
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
5
Friedrich-Ebert-Stiftung
5
Instytut Ekonomiky <Kiew>
5
Macau / Direcção dos Serviços de Estatística e Censos
5
Philippinen / National Statistics Office
5
Singapur / Department of Statistics
5
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
5
Erasmus Research Institute of Management
4
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
4
HLT-Gesellschaft für Forschung, Planung, Entwicklung <Wiesbaden>
4
Hong Kong / Business Services Statistics Section
4
Instituto Nacional de Estadística, Geografía e Informática <México>
4
Istituto Nazionale di Statistica
4
Italien / Consiglio nazionale dell'economia e del lavoro
4
Nomos Verlagsgesellschaft
4
Steria Mummert Consulting AG
4
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Published in...
All
The service industries journal
270
Journal of business research : JBR
96
The journal of services marketing
85
International journal of production economics
60
Journal of service management
58
Service business
58
SpringerLink / Bücher
58
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
International journal of hospitality management
36
NBER working paper series
36
International journal of services and operations management
33
Regional studies
33
Working paper
33
Discussion paper
32
European journal of operational research : EJOR
31
The journal of business & industrial marketing
30
Journal of service research
29
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Services marketing quarterly
28
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
26
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
World Bank Policy Research Working Paper
24
International journal of production research
23
International journal of services, economics and management
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
International journal of services and operations management : IJSOM
22
Springer eBook Collection
22
Working paper / National Bureau of Economic Research, Inc.
22
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Source
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ECONIS (ZBW)
11,350
Other ZBW resources
25
RePEc
18
ArchiDok
17
EconStor
3
Showing
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1
Discovery,
competence
and services
Nooteboom, Bart
- In:
Modern applications of Austrian thought
,
(pp. 225-239)
.
2005
Persistent link: https://www.econbiz.de/10002850170
Saved in:
2
Service leadership, work engagement, and service performance : the moderating role of leader skills
Zheng, Yuyan
;
Graham, Les
;
Epitropaki, Olga
;
Snape, Ed
- In:
Group & organization management : an international journal
45
(
2020
)
1
,
pp. 43-74
Persistent link: https://www.econbiz.de/10012160309
Saved in:
3
Obstacles of human resource planning that affect workers in delivering quality services
Khumalo, Njabulo
- In:
Problems and perspectives in management : PPM ; …
17
(
2019
)
2
,
pp. 114-123
Persistent link: https://www.econbiz.de/10012122325
Saved in:
4
Exzellente Dienstleistungsarbeit : Wege der Professionalisierung
Abdelkafi, Nizar
-
Center for Leading Innovation & Cooperation
-
2013
Persistent link: https://www.econbiz.de/10013444790
Saved in:
5
Zukunftstechnologien und Kompetenzbedarfe : Kompetenzentwicklung in der Arbeitswelt 4.0 : mit 31 Abbildungen
Bullinger-Hoffmann, Angelika C.
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10011655201
Saved in:
6
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
7
Fallstudie Akademisches Spin-off : Gründung eines Dienstleistungsunternehmens aus einem Hochschulinstitut: Entwicklungsphasen und Besonderheiten
Kohlbecker, Martin
;
Thome, Christoph
;
Schaaf, Holger
; …
- In:
Academic Entrepreneurship : Unternehmertum in der Forschung
,
(pp. 367-390)
.
2009
Persistent link: https://www.econbiz.de/10003833773
Saved in:
8
Analysis of competency differences among frontline employees from various service typologies : integrating the perspectives of the organisation and customers
Li, Jui-min
;
Yang, Jen-shou
;
Wu, Hsin-hsi
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1763-1778
Persistent link: https://www.econbiz.de/10003928684
Saved in:
9
Kompetenzbasierte Betrachtung junger wissensintensiver Dienstleister
Freiling, Jörg
;
Hansen, Heiko
- In:
Strategisches Kompetenz-Management in der …
,
(pp. 223-252)
.
2008
Persistent link: https://www.econbiz.de/10003708851
Saved in:
10
Die Ermittlung des Bedarfs an sozial-kommunikativen Qualifikationen bei Führungspositionen der Dienstleistungsbranche
Schlatter, Cornelia
-
1998
Persistent link: https://www.econbiz.de/10011343964
Saved in:
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