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Service Innovation in Industrial Contexts

Kowalkowski, Christian - 2016

Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a … strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In … order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the …

Persistent link: https://www.econbiz.de/10014126810

Mapping new service development : a review and synthesis of literature

Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704

Persistent link: https://www.econbiz.de/10012260326

Essential capabilities for successful digital service innovation at the bottom of the pyramid

Sunder M., Vijaya; Modukuri, Siddhartha - In: California management review 66 (2024) 3, pp. 69-92

Persistent link: https://www.econbiz.de/10014583881

The Role of Managers as Agents in Successful Service Innovations : Evidence from India

Tripathi, Shiv Shankar - 2014

The article is based on a three-year study of 70 business executives belonging to 20 large organizations operating in India to identify the kind of interventions used by agents (managers) to make service innovations successful. For the purpose of analysis, the subject organizations were...

Persistent link: https://www.econbiz.de/10014142683

From goods to great : service innovation in a product-dominant firm

Bettencourt, Lance A.; Brown, Stephen Walter - In: Business horizons 56 (2013) 3, pp. 277-283

Persistent link: https://www.econbiz.de/10009757950

Does innovation capabilities affect the new service innovation success among Pakistani cellular companies?

Kiani, Malkah Noor; Mustafa, Syed Hussain; Ahmad, Mehboob - In: Asia Pacific journal of innovation and entrepreneurship … 13 (2019) 1, pp. 2-16

Persistent link: https://www.econbiz.de/10012034160

Success factors of new health-care services

Indounas, Kostis; Arvaniti, Aggeliki - In: The journal of product & brand management 24 (2015) 7, pp. 693-705

Persistent link: https://www.econbiz.de/10011416926

Service innovation typologies and applications in India : a literature review

Dutta, Dorothy; Sarma, Mrinmoy K. - In: International journal of business innovation and … 22 (2020) 3, pp. 359-373

Persistent link: https://www.econbiz.de/10012250935

The evolution of service innovation research : a critical review and synthesis

Carlberg, Per; Kindström, Daniel; Kowalkowski, Christian - In: The service industries journal 34 (2014) 5, pp. 373-398

Persistent link: https://www.econbiz.de/10010379368

Service innovation : suggesting a typology of service innovation

Skaalsvik, Hugo; Johannessen, Jon-Arild - In: Problems and perspectives in management : PPM ; … 12 (2014) 3, pp. 38-45

Persistent link: https://www.econbiz.de/10010502866

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